+61481222413
ModPod Podiatry · twilio_voice · +61481222413
State — · Status active · Intent — · booked
Transcript · 38 messages
Uh, do I have an appointment already?
Patient · 12:25 pm
I can't see any upcoming appointments for you at the moment.
Bot · 12:25 pm
Okay. I would like to book an appointment.
Patient · 12:25 pm
No problem. What's the main concern you'd like the podiatrist to help with, and how long has it been going on?
Bot · 12:25 pm
I... my dog's foot is really sore. Do you deal with dogs?
Patient · 12:25 pm
Mm-hmm.
Bot · 12:25 pm
I'm sorry to hear that — we actually only treat people, not pets. For your dog, you'd want to reach out to a veterinarian. But if you have a foot concern of your own we can help with, I'm here to book you in.
Bot · 12:25 pm
Okay. My pinky toe, I stubbed it. Is this something that you can help with?
Patient · 12:25 pm
Okay.
Bot · 12:25 pm
I'm sorry to hear that. You've come to exactly the right place — we assess and treat toe injuries all the time. How long ago did you stub it?
Bot · 12:25 pm
I stopped it this morning.
Patient · 12:25 pm
Right.
Bot · 12:25 pm
How is it feeling now — is there swelling, bruising, or are you having trouble putting weight on it?
Bot · 12:25 pm
It's a bit bruised.
Patient · 12:26 pm
Got you.
Bot · 12:26 pm
Let me see what we offer for that. Which of our clinics works best for you?
Bot · 12:26 pm
Dee Why.
Patient · 12:26 pm
I'll check that now.
Bot · 12:26 pm
Let me find the right appointment for you.
Bot · 12:26 pm
A New Podiatry Comprehensive would suit you well for this — it's a 30-minute appointment where the podiatrist can assess your toe properly and work out the best treatment. Do you have a preference for morning or afternoon?
Bot · 12:26 pm
Morning.
Patient · 12:26 pm
Just a sec.
Bot · 12:26 pm
Let me check what's available at Dee Why.
Bot · 12:26 pm
I can do a New Podiatry Comprehensive appointment for Fri 29 May, 11am with Jake Murphy at Dee Why, or a New Podiatry Comprehensive appointment for Fri 29 May, 11:30am with Jake Murphy at Dee Why. Which works better?
Bot · 12:26 pm
Eleven AM.
Patient · 12:27 pm
Just to clarify, which one did you want: Fri 29 May, 11am, or Fri 29 May, 11:30am?
Bot · 12:27 pm
Eleven AM.
Patient · 12:27 pm
Just to clarify, which one did you want: Fri 29 May, 11am, or Fri 29 May, 11:30am?
Bot · 12:27 pm
Eleven AM.
Patient · 12:27 pm
Just to clarify, which one did you want: Fri 29 May, 11am, or Fri 29 May, 11:30am?
Bot · 12:27 pm
The first one.
Patient · 12:27 pm
Mm-hmm.
Bot · 12:27 pm
Just to confirm, Daniel, that's a New Podiatry Comprehensive appointment for Fri 29 May, 11am with Jake Murphy at Dee Why. Should I book that in?
Bot · 12:27 pm
Yep.
Patient · 12:27 pm
Perfect, I'm booking that in now.
Bot · 12:27 pm
Wonderful, I've got you booked in for Fri 29 May, 11am. We look forward to seeing you, Daniel, and getting that sorted for you. I've sent the confirmation to your phone.
Bot · 12:27 pm
Thank you.
Patient · 12:27 pm
No worries, have a great day.
Bot · 12:27 pm
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