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Leandro Filippin

SurfRehab · chatwoot · 94767702742 · chatwoot #520

State — · Status active · Intent — · booked

Transcript · 61 messages

I Confirm My Appointment
Patient · 01:10 pm
Perfect, we're all set! See you tomorrow at 11:30 AM with Alister. 🙂 If you need anything before then, just let us know!
Bot · 01:11 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ *3:00 PM* Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
I Confirm My Appointment
Patient · 07:05 pm
Perfect, we're all set! See you tomorrow at 3:00 PM with Alister. 🙂 If you need anything before then, just let us know!
Bot · 07:06 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ *3:45 PM* Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
I Confirm My Appointment
Patient · 02:47 pm
Perfect, we're all set! See you tomorrow at 3:45 PM with Alister. 🙂 If you need anything before then, just let us know!
Bot · 02:47 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ *3:45 PM* Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
I Confirm My Appointment
Patient · 06:37 pm
Perfect, we're all set! See you tomorrow at 3:45 PM with Alister. 🙂 If you need anything before then, just let us know!
Bot · 06:37 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ *10:45 AM* Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
I Confirm My Appointment
Patient · 06:17 pm
Perfect, we're all set! See you tomorrow at 10:45 AM with Alister. 🙂 If you need anything before then, just let us know!
Bot · 06:17 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ *4:30 PM* Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
I Confirm My Appointment
Patient · 06:40 pm
Perfect, we're all set! See you tomorrow at 4:30 PM with Alister. 🙂 If you need anything before then, just let us know!
Bot · 06:40 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _10:45 AM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
I Confirm My Appointment
Patient · 06:01 pm
Perfect, thanks for confirming Leandro! You're all set for tomorrow (Monday) at 10:45 AM with Alister. See you then! 👍
Bot · 06:01 pm
Perfect, we're all set! See you tomorrow at 10:45 AM with Alister. 🙂 If you need anything before then, just let us know!
Bot · 06:01 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _5:15 PM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
I Confirm My Appointment
Patient · 05:29 pm
Perfect, thanks for confirming Leandro! You're all set for your appointment: 📅 Thursday, 5th February at 5:15pm 👤 With Alister 📍 Kala Surf Camp @ Uluwatu, Bali See you this afternoon! 🙂
Bot · 05:29 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _5:15 PM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
I Confirm My Appointment
Patient · 08:26 pm
Perfect, thanks for confirming Leandro! You're all set for your appointment: _Thursday, 19th February at 5:15pm_ With Alister 📍 Kala Surf Camp @ Uluwatu, Bali See you tomorrow! 🙂
Bot · 08:27 pm
Hi Leandro, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _5:15 PM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 06:00 pm
Won’t be able to make this. Can we re schedualing early next week
Patient · 01:45 pm
No worries, Leandro! Here's what's available with Alister early next week at Kala Surf Camp, Uluwatu: _Tue 24 Mar_ • 8:30am • 9:15am • 10am • 10:45am • 11:30am Unfortunately there's nothing available on Monday the 23rd. Would any of those Tuesday times work for you?
Bot · 01:46 pm
10:45 sri Lanka time would work for me on Tuesday
Patient · 01:49 pm
Hey Leandro, unfortunately 10:45am Sri Lanka time isn't available on Tuesday. That would be 1:15pm Bali time, and the latest slot on Tuesday is 11:30am Bali. Here's what's available on _Tue 24 Mar_ with the Sri Lanka times: • 8:30am Bali = 6am Sri Lanka • 9:15am Bali = 6:45am Sri Lanka • 10am Bali = 7:30am Sri Lanka • 10:45am Bali = 8:15am Sri Lanka • 11:30am Bali = 9am Sri Lanka The closest to your preferred time would be 11:30am Bali (9am Sri Lanka). Would any of these work, or would you like me to check another day?
Bot · 01:55 pm
I’ll take the 9am Sri Lanka time slot
Patient · 02:33 pm
11:30 bali time
Patient · 02:33 pm
You're all booked, Leandro! Here are your new appointment details: _Tuesday, 24th March at 11:30am Bali / 9am Sri Lanka_ With Alister 📍 Kala Surf Camp @ Uluwatu, Bali See you then! 🙂
Bot · 02:34 pm
Great thanks
Patient · 02:34 pm
Hi Leandro, this is a reminder for your _Surf Rehab_ appointment _tomorrow_ with Alister @ _11:30 am_ - Location for in-person appointments: _Kala Surf Camp, Uluwatu_. - Online appointments will be via a remote call. Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 02:30 pm
Sorry need to re schedule
Patient · 08:24 pm
No worries, Leandro. Just a heads up, since your appointment is less than 24 hours away, our cancellation policy means that appointments cancelled within 24 hours of the scheduled time will be charged the full consultation fee. Would you still like to go ahead and reschedule?
Bot · 08:25 pm
Hey spoke to Alister and want to book a double session for next week. I’m available usually around 10 to 11 am Sri Lanka time
Patient · 07:15 pm
Daily
Patient · 07:15 pm
Hey Leandro! Great that you've been chatting with Alister. Just a couple of quick questions before I check availability: 1. By "double session," do you mean the *Extended Consultation* (60 mins, Rp 2,400,000)? Or were you thinking of something else? 2. And when you say "daily," do you mean you'd like to book one every day next week? Once I know, I'll pull up the available times around 10-11am Sri Lanka time for you!
Bot · 07:16 pm
Hey Leandro! Great to hear you've been chatting with Alister. Just to make sure I book the right thing, by "double session" do you mean the *Extended Consultation* (60 mins, Rp 2,400,000)? Or are you looking to book two separate 45-min sessions back to back? Once I know, I'll check what's available next week around your preferred 10-11am Sri Lanka time.
Bot · 07:16 pm
Yes check with Alister what he wants but he mention a double session probably means a 2 he session
Patient · 09:08 pm
Hey Leandro, unfortunately I'm not able to check with Alister directly on my end. I'm just the booking assistant! If Alister mentioned a 2-hour session, we don't currently have a 2-hour appointment type in the system. The longest single session we have is the *Extended Consultation* (60 mins). Could you double-check with Alister what he'd like booked? For example: - One *Extended Consultation* (60 mins) - Two *Subsequent Consultations* back to back (2 x 45 mins) - Something else entirely Once you've confirmed with him, I'll get it sorted for you straight away!
Bot · 09:09 pm
Can you book me 2 sessions back to back
Patient · 03:02 pm
Here are the back-to-back options (2 x 45 min sessions) with Alister next week at Kala Surf Camp, Uluwatu: *Mon 6 Apr* • 1pm + 1:45pm Bali = 10:30am + 11:15am Sri Lanka ✓ *Tue 7 Apr* • 11:30am + 12:15pm Bali = 9am + 9:45am Sri Lanka *Fri 10 Apr* • 10:45am + 11:30am Bali = 8:15am + 9am Sri Lanka • 11:30am + 12:15pm Bali = 9am + 9:45am Sri Lanka • 12:15pm + 1pm Bali = 9:45am + 10:30am Sri Lanka ✓ • 1pm + 1:45pm Bali = 10:30am + 11:15am Sri Lanka ✓ The ✓ ones are closest to your preferred 10-11am Sri Lanka time. Which pair works best for you?
Bot · 03:03 pm
Tuesday works for me
Patient · 06:22 pm
You're all booked in, Leandro! Here are your back-to-back sessions: *Tuesday, 7th April* Session 1: 11:30am Bali / 9am Sri Lanka Session 2: 12:15pm Bali / 9:45am Sri Lanka With Alister Kala Surf Camp @ Uluwatu, Bali Here's our location: https://maps.app.goo.gl/u7QQgjiNYCczzyT8A See you then! 🙂
Bot · 06:24 pm
Hi Leandro, this is a reminder for your *Surf Rehab* appointment *tomorrow @ 12:15 pm* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 02:15 pm
Hi Leandro, this is a reminder for your *Surf Rehab* appointment *tomorrow @ 1:00 pm* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 03:00 pm
I Confirm My Appointment
Patient · 03:08 pm
Hi Leandro, this is a reminder for your *Surf Rehab* appointment *Tuesday at 10:30 am* with *Alister Cran* - Online appointments will be via a remote call. - Remote call link: https://meet.surfrehab.com/leandro-session Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 12:14 pm
I confirm my appointment
Patient · 12:29 pm
Thanks for confirming, Leandro! We'll see you Tue, 5 May at 10:30 am with Alister Cran. See you then!
Bot · 12:29 pm
Hi Leandro, this is a reminder for your *Surf Rehab* appointment *Wednesday at 3:45 pm* with *Laili Nuriya* - Online appointments will be via a remote call. - Remote call link: https://meet.surfrehab.com/leandro Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 05:20 pm
Hi Leandro, this is a reminder for your *Surf Rehab* appointment *Thursday @ 2:30 pm* with *Alister Cran* - Online appointments will be via a remote call. - Remote call link: https://meet.surfrehab.com/leandro Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 04:06 pm
I confirm my appointment
Patient · 06:57 pm
Thanks for confirming, Leandro! We'll see you Thu, 21 May at 2:30 pm with Alister Cran. See you then!
Bot · 06:57 pm
Hi Leandro, this is a reminder for your *Surf Rehab* appointment *Friday @ 10:15 am* with *Alister Cran* - Online appointments will be via a remote call. - Remote call link: https://zoom.us/meeting Click the button below to confirm - otherwise, let me know if you need to reschedule.
Bot · 11:52 am
Hello Leandro Quick correction on your Surf Rehab online appointment this Friday at 10:15am. The video call link in my earlier message was wrong. Here's the correct one: https://surfrehab.au4.cliniko.com/c?dIkvMPiBpk2TIA2rV9DaCEY26QE2KI6K7 - just tap it at your appointment time. Sorry for the mix-up! Thank you, From SurfRehab Reception
Bot · 12:43 am
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