Jip Stavenuiter

SurfRehab · chatwoot · +31649005353 · chatwoot #1135

State — · Status active · Intent appointment confirmation · booked

Transcript · 87 messages

Hi how are you?

Patient · 12:09 pm

Hey, good thanks! Welcome to Surf Rehab 😊 We're based out at Kala Surf Camp in Uluwatu. Whether you're dealing with an injury, looking at rehab, or just want to get your body moving better, we've got you covered. What can I help you with?

Bot · 12:09 pm

I’ve hurt my back surfing (not the first time) and am looking for a free session. My mate recommended it.

Patient · 12:09 pm

Sorry to hear about your back! Surfing injuries are right up our alley, so you're in good hands. Good news, we do offer a free consultation (45 mins) which sounds like exactly what you're after. We've got a few practitioners available: - **Alister Cran** (Physiotherapist / Founder) - **Laili Nuriya** (Senior Physiotherapist) - **Tiyas Masaid** (Senior Physiotherapist) Who would you like to see? Or if you don't have a preference, I can check whoever has the soonest availability.

Bot · 12:10 pm

Alister

Patient · 12:11 pm

Here's what's available with Alister at Kala Surf Camp, Uluwatu: *Thu 16 Apr* • 4:30pm • 7pm *Thu 23 Apr* • 5:45pm • 6:30pm *Fri 24 Apr* • 7am • 8:30am • 10:45am *Mon 27 Apr* • 3:45pm • 4:30pm • 6pm *Tue 28 Apr* • 7am • 8:30am • 10am *Thu 30 Apr* • 3pm • 4:30pm • 7pm *Fri 1 May* • 7am • 8:30am • 10am All times are Bali time. Which one works for you?

Bot · 12:12 pm

Hi there, i'm sorry but only Tiyas Masaid & Ms Laili Nuriya are available for the free consultation

Bot · 12:13 pm

Thu 16 4:30

Patient · 12:13 pm

Ok tiyas is also ok

Patient · 12:13 pm

Just a heads up, the free consultation is only available with **Tiyas Masaid** or **Laili Nuriya**. Alister's sessions are paid consultations. Would you like me to check what Tiyas or Laili have available? Or if you don't have a preference, I can check both and find the soonest slot for you.

Bot · 12:13 pm

Unfortunately Tiyas doesn't have a 4:30pm slot on Thursday 16th April. Here's what Tiyas does have that day: *Thu 16 Apr* • 1:30pm Laili also has availability that day: • 8:15am Would 1:30pm with Tiyas work for you? Or I can check other dates if you'd prefer something closer to 4:30pm.

Bot · 12:14 pm

Check both

Patient · 12:14 pm

Yes, 1:30 with Tiyas works.

Patient · 12:14 pm

Here's what's available for the free consultation at Kala Surf Camp, Uluwatu: **Tiyas Masaid:** *Tue 14 Apr (today!)* • 3:15pm *Wed 15 Apr* • 2:45pm • 3:30pm • 4:15pm *Thu 16 Apr* • 1:30pm *Mon 20 Apr* • 12pm • 12:45pm • 1:30pm *Tue 21 Apr* • 2:30pm • 3:15pm • 4pm **Laili Nuriya:** *Tue 14 Apr (today!)* • 1:45pm *Thu 16 Apr* • 8:15am *Mon 20 Apr* • 8:15am • 9:45am • 10:30am *Tue 21 Apr* • 11:30am • 12:15pm • 1:45pm *Wed 22 Apr* • 9am • 10:30am • 12pm All times are Bali time. Plenty of options there! Which one works for you?

Bot · 12:15 pm

Great news, the 1:30pm slot with Tiyas on Thursday 16th April is still available! Since you're new to Surf Rehab, I just need a few details to get you set up. Could you share your: - First name - Last name - Email address Then I'll get you booked straight in!

Bot · 12:15 pm

First name: Jip Last name: Stavenuiter Email: jipstavenuiter@gmail.com

Patient · 12:16 pm

You're all booked in, Jip! Here are your details: *Thursday, 16th April at 1:30pm (Bali time)* With Tiyas Masaid Free Consultation (45 mins) SurfRehab at Kala Surf Camp, Uluwatu Here's our location: https://maps.app.goo.gl/u7QQgjiNYCczzyT8A Add to calendar: https://calendar.google.com/calendar/render?action=TEMPLATE&text=Appointment+with+Alister+Cran+at+Surf+Rehab&dates=20260416T053000Z%2F20260416T061500Z&location=SurfRehab Just a heads up, within 24 hours of your appointment, our cancellation policy means the full consultation fee applies. If you're on a package, you'll lose one of your sessions. This applies to both cancellations and reschedules. Hope we can get that back sorted for you. See you Thursday!

Bot · 12:16 pm

Thank. Just so I know, was this a bot or a person hahaha

Patient · 12:17 pm

Haha good question! I'm a bot helping out with bookings and enquiries for Surf Rehab. Glad it wasn't too obvious 😊 If you ever need to chat with a real human, you can reach the team at alister@surf-rehab.com. See you Thursday, Jip!

Bot · 12:18 pm

How much does the consult with alister cost?

Patient · 01:22 pm

A consultation with Alister is *Rp 1,500,000* for a 45 min session. If you end up wanting to do a block of sessions, there are package options too: - *5 sessions*: Rp 7,000,000 - *10 sessions*: Rp 13,000,000 Worth seeing how you go with Tiyas on Thursday first though. If after that you'd like to book in with Alister, just let me know!

Bot · 01:23 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Thursday @ 1:30 pm* with *Thursday @ 1:30 pm* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 03:14 pm

I Confirm My Appointment

Patient · 03:27 pm

Thanks for confirming, Jip! We'll see you Thu, 16 Apr at 1:30 pm with Tiyas Masaid. See you then!

Bot · 03:27 pm

Hi, I was supposed to have a follow up on Tuesday. Did that get booked in?

Patient · 06:03 pm

Yes, you're all set! You've got a follow-up booked for: *Tuesday, 21st April at 4pm (Bali time)* At Kala Surf Camp, Uluwatu You're good to go, Jip! See you Tuesday 😊

Bot · 06:03 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Tuesday at 4:00 pm* with *Tiyas Masaid* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 05:35 pm

I Confirm My Appointment

Patient · 05:35 pm

Thanks for confirming, Jip! We'll see you Tue, 21 Apr at 4:00 pm with Tiyas Masaid. See you then!

Bot · 05:35 pm

Do I have a follow up planned yet?

Patient · 10:54 am

Hey Jip! No, there's nothing booked in for you at the moment. Would you like me to schedule a follow-up with Tiyas? I can check what's available for you.

Bot · 10:54 am

No let’s see what they think

Patient · 10:55 am

Sounds good, Jip. Chat with Tiyas and if you need to book anything after, just message me here and I'll sort it out.

Bot · 10:55 am

If I want to talk to alister with some questions do I just send those to this number?

Patient · 10:55 am

Best way to reach Alister directly would be to email him at *alister@surf-rehab.com*. He'll be able to help with any questions you've got.

Bot · 10:56 am

Still no follow up appointment?

Patient · 05:42 pm

Looks like one has been booked in! You've got an appointment on: *Friday, 24th April at 4pm (Bali time)* At Kala Surf Camp, Uluwatu See you Friday, Jip!

Bot · 05:43 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Friday at 4:00 pm* with *Tiyas Masaid* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 05:37 pm

I Confirm My Appointment

Patient · 05:38 pm

Thanks for confirming, Jip! We'll see you Fri, 24 Apr at 4:00 pm with Tiyas Masaid. See you then!

Bot · 05:38 pm

Do i have an appointment booked for next week yet?

Patient · 07:40 pm

Hey Jip! Nothing booked for next week at the moment. Would you like me to check what's available with Tiyas?

Bot · 07:40 pm

Still nothing booked?

Patient · 04:57 pm

Nothing booked yet, Jip. Would you like me to check what's available with Tiyas and get something locked in?

Bot · 04:57 pm

Here's what's available with Tiyas at Kala Surf Camp, Uluwatu next week: *Mon 27 Apr* • 12pm • 2:15pm *Tue 28 Apr* • 3:15pm • 4pm *Thu 30 Apr* • 12:45pm • 2:15pm Which time works for you, Jip?

Bot · 05:21 pm

Still not?

Patient · 08:29 am

Nothing booked yet, Jip. Would you like to grab one of those slots I shared? Here they are again: *Mon 27 Apr* • 12pm • 2:15pm *Tue 28 Apr* • 3:15pm • 4pm *Thu 30 Apr* • 12:45pm • 2:15pm Just pick a time and I'll lock it in for you!

Bot · 08:29 am

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Thursday @ 2:15 pm* with *Tiyas Masaid* - Online appointments will be via a remote call. - Remote call link: https://search.google.com/local/writereview?placeid=ChIJpf9LQqpP0i0RPDgV6wLLkwM Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 03:45 pm

I confirm my appointment

Patient · 03:51 pm

Thanks for confirming, Jip! We'll see you Thu, 30 Apr at 2:15 pm with Tiyas Masaid. See you then!

Bot · 03:51 pm

Has a new appointment been planned yet?

Patient · 12:46 pm

No new appointment booked at the moment, Jip. Your last one with Tiyas was yesterday (Thursday 30 Apr). Would you like me to check what's available with Tiyas for this coming week?

Bot · 12:46 pm

Hello Jip Also, we will be implementing the new payment structure this coming week too. Please contact Alister for details on session prices for the coming week. Hope you are well! Thank you, From SurfRehab Reception

Bot · 12:21 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *tomorrow at 12:45 pm* with *Alister* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 02:29 pm

I Confirm My Appointment

Patient · 03:17 pm

Thanks for confirming, Jip! We'll see you Tue, 5 May at 12:45 pm with Alister Cran. See you then!

Bot · 03:18 pm

Hello Jip Alister wanted me to send you this: www.surf-rehab.com/e-book . this link will give you free access to his surf injury ebook. i hope you enjoy and we look forward to hearing from you soon :) Thank you, From SurfRehab Reception

Bot · 04:50 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Tuesday @ 12:15 pm (Bali Time - WITA)* with *Alister Cran* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 01:47 pm

I Confirm My Appointment

Patient · 01:50 pm

Thanks for confirming, Jip! We'll see you Tue, 12 May at 12:30 pm with Alister Cran. See you then!

Bot · 01:50 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Tuesday @ 11:30 am* with *Alister Cran* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 01:02 pm

I Confirm My Appointment

Patient · 01:41 pm

Thanks for confirming, Jip! We'll see you Tue, 19 May at 11:30 am with Alister Cran. See you then!

Bot · 01:41 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *tomorrow at 12:15 pm* with *Laili Nuriya* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 01:47 pm

I Confirm My Appointment

Patient · 01:53 pm

Thanks for confirming, Jip! We'll see you Tue, 19 May at 11:30 am with Alister Cran. See you then!

Bot · 01:53 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Friday at 11:30 am* with *Alister Cran* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 01:08 pm

I Confirm My Appointment

Patient · 01:09 pm

Thanks for confirming, Jip! We'll see you Fri, 22 May at 11:30 am with Alister Cran. See you then!

Bot · 01:09 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Tuesday at 11:00 am* with *Alister* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 12:33 pm

I Confirm My Appointment

Patient · 12:42 pm

Thanks for confirming, Jip! We'll see you Tue, 26 May at 11:00 am with Alister Cran. See you then!

Bot · 12:42 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Tuesday at 11:30 am* with *Laili Nuriya* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 01:03 pm

I Confirm My Appointment

Patient · 01:07 pm

Thanks for confirming, Jip! We'll see you Tue, 26 May at 11:00 am with Alister Cran. See you then!

Bot · 01:07 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Friday @ 10:45 am* with *Alister* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 12:21 pm

I Confirm My Appointment

Patient · 12:36 pm

Thanks for confirming, Jip! We'll see you Fri, 29 May at 10:45 am with Alister Cran. See you then!

Bot · 12:36 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Friday @ 11:15 am* with *Tiyas Masaid* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 12:51 pm

I Confirm My Appointment

Patient · 01:03 pm

Thanks for confirming, Jip! We'll see you Fri, 29 May at 10:45 am with Alister Cran. See you then!

Bot · 01:03 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Tuesday at 10:45 am* with *Alister* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 12:18 pm

I Confirm My Appointment

Patient · 12:20 pm

Thanks for confirming, Jip! We'll see you Tue, 2 June at 10:45 am with Alister Cran. See you then!

Bot · 12:20 pm

Hi Jip, this is a reminder for your *Surf Rehab* appointment *Tuesday at 11:15 am* with *Laili Nuriya* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 12:48 pm

I Confirm My Appointment

Patient · 12:52 pm

Thanks for confirming, Jip! We'll see you Tue, 2 June at 10:45 am with Alister Cran. See you then!

Bot · 12:52 pm

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