+61481222413

ModPod Podiatry · twilio_voice · +61481222413

State — · Status active · Intent —

Analysis · 1 issue

Booking intent, no conversion

booking_intent_unfulfilled · low

Patient mentioned book/cancel/reschedule, but the conversation has no converted_at and was not handed off.

I need to cancel my upcoming appointment.

Patient · 12:01 pm

I'll check that now.

Bot · 12:01 pm

Just to confirm, that's Thu 4 Jun at 12pm with Alison Pasut. Should I go ahead and cancel that?

Bot · 12:01 pm

Yeah. That'd be good.

Patient · 12:01 pm

Mm-hmm.

Bot · 12:01 pm

That's been cancelled for you. I've sent a cancellation confirmation to your phone. Is there anything else I can help with?

Bot · 12:01 pm

No. That's all good. Thank you.

Patient · 12:01 pm

No worries, have a great day.

Bot · 12:01 pm

Connecting…