+61481222413

ModPod Podiatry · twilio_voice · +61481222413

State — · Status active · Intent —

Analysis · 1 issue

Booking intent, no conversion

booking_intent_unfulfilled · low

Patient mentioned book/cancel/reschedule, but the conversation has no converted_at and was not handed off.

Hi. I have an upcoming appointment which I need to cancel.

Patient · 01:47 pm

I'll check that now.

Bot · 01:47 pm

Just to confirm, that's Thu 28 May at 4pm with Carissa Lee. Should I go ahead and cancel that?

Bot · 01:47 pm

Yes, please.

Patient · 01:47 pm

Mm-hmm.

Bot · 01:47 pm

That's been cancelled for you. I've sent a cancellation confirmation to your phone. Is there anything else I can help with?

Bot · 01:48 pm

All good. Thank you.

Patient · 01:48 pm

Okay.

Bot · 01:48 pm

No worries, have a great day.

Bot · 01:48 pm

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