Alister Cran
SurfRehab · chatwoot · 6282266614871 · chatwoot #533
State initial request · Status active · Intent booking request
Analysis · 1 issue
Needs follow-up: stale availability
requires_follow_up · lowConversation flagged for follow-up (stale_availability).
Transcript · 179 messages
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 10:12 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 10:12 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 10:13 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 01:31 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 01:48 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 01:48 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 04:37 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 04:37 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 04:37 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 04:46 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 12:07 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 02:57 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 04:41 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 06:08 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 06:12 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 01:29 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 02:47 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 02:48 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 09:39 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 03:36 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 03:30 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 03:00 pm
Hello Alister, A complex enquiry just came through from a patient. Can you please take a look?
Thank you.
Bot · 04:24 pm
Hello Alister! How can I assist you today?
Bot · 01:47 pm
Hi
Patient · 01:47 pm
🔔 Follow-up needed
Roman Davtian (79649993333) asked a question I couldn't answer:
"Roman wants to know what compact equipment he should purchase for his training program (currently has resistance band and plans to buy paddle trainer). Also requesting a reminder about the cancellation decision/invoicing from the previous dispute."
Conversation ID: 16766588-0c33-4ff9-9b84-ef23e13690c4
Please follow up with them when you can.
Bot · 02:48 pm
🔔 Follow-up needed
Thomas Arnold (+14156298628) asked a question I couldn't answer:
"Does a patient need to see a doctor before getting physical rehab with Alister for a pulled/stretched shoulder tendon?"
Conversation ID: 15e6e8ba-3c7b-4c97-8641-9c5fb7044951
Please follow up with them when you can.
Bot · 12:58 pm
🔔 Follow-up needed
+966543465126 asked a question I couldn't answer:
"Ghadeer hasn't received the online session link for her 7:30pm appointment tonight (26th Feb)"
Conversation ID: 59c2956e-eff0-403c-9925-abd3ba09ef01
Please follow up with them when you can.
Bot · 10:27 pm
🔔 Follow-up needed
Wells Dunscombe (+6281246358012) asked a question I couldn't answer:
"Patient wants to know how many sessions are left in their package. Also wants Alister to know the Monday 1pm session should focus on: reviewing their workout sheet and going through all physio exercises together in one session."
Conversation ID: 5f97f512-3ed3-46a8-8881-2c3d84a0b8f0
Please follow up with them when you can.
Bot · 07:18 pm
🔔 Follow-up needed
+34618544732 asked a question I couldn't answer:
"Can you give me more info about the shoulder workshops offered on the website?"
Conversation ID: d063a785-ff78-48c1-b596-8cb125f4f6da
Please follow up with them when you can.
Bot · 08:49 am
🔔 Follow-up needed
Wells Dunscombe (+6281246358012) asked a question I couldn't answer:
"Wells (Big Papi) is waiting at Kala Surf Camp - Alister is 13 minutes late for their 1:00pm appointment on 2nd March."
Conversation ID: 5f97f512-3ed3-46a8-8881-2c3d84a0b8f0
Please follow up with them when you can.
Bot · 04:14 pm
🔔 Follow-up needed
Wells Dunscombe (+6281246358012) asked a question I couldn't answer:
"Wells (Mr. P) is still waiting for his 1pm appointment - Alister is now 13+ minutes late. Patient is frustrated."
Conversation ID: 5f97f512-3ed3-46a8-8881-2c3d84a0b8f0
Please follow up with them when you can.
Bot · 04:16 pm
🔔 Follow-up needed
Wells Dunscombe (+6281246358012) asked a question I couldn't answer:
"Patient Wells Dunscombe (Mr. P) is still waiting for his 1pm appointment with Alister - now well past 13+ minutes late. Please contact him urgently."
Conversation ID: 5f97f512-3ed3-46a8-8881-2c3d84a0b8f0
Please follow up with them when you can.
Bot · 04:16 pm
🔔 Follow-up needed
Neysa shaldira (+6285658338727) asked a question I couldn't answer:
"How many days are needed in Bali to complete the 5 session package?"
Conversation ID: f4fa509f-332a-4b26-9cc6-7ae8805c2c04
Please follow up with them when you can.
Bot · 08:31 pm
🔔 Follow-up needed
Liam Beckford (6281337307022) asked a question I couldn't answer:
"Liam says he asked Alister directly on Friday the 13th to change his Tuesday appointment to Thursday around 12pm. He's shared a screenshot of the conversation. Needs Alister to confirm if the Tuesday appointment was moved to Thursday as requested."
Conversation ID: c506c12f-5211-4099-bdfe-b4a72f75d40d
Please follow up with them when you can.
Bot · 01:23 pm
🔔 Follow-up needed
Liam Beckford (6281337307022) asked a question I couldn't answer:
"Liam says he asked Alister on Friday the 13th to move his Tuesday 17th appointment to Thursday. He now wants to cancel Tuesday and just keep Friday's appointment. Needs clarification on whether cancellation fee applies given prior arrangement with Alister."
Conversation ID: c506c12f-5211-4099-bdfe-b4a72f75d40d
Please follow up with them when you can.
Bot · 01:24 pm
🔔 Follow-up needed
+18058953847 asked a question I couldn't answer:
"Does the initial consultation include hands-on treatment, or is it assessment only?"
Conversation ID: 695e9405-fdea-4cde-b138-aad757de4f35
Please follow up with them when you can.
Bot · 04:03 pm
🔔 Follow-up needed
+18058953847 asked a question I couldn't answer:
"Patient wants to know if treatment/hands-on work is included in the initial consultation, or if it's assessment only. They feel the 1.5 juta consultation fee should be included within treatment and don't want to pay separately for just a consult."
Conversation ID: 695e9405-fdea-4cde-b138-aad757de4f35
Please follow up with them when you can.
Bot · 04:05 pm
🔔 Follow-up needed
+18058953847 asked a question I couldn't answer:
"Patient wants to know if the initial consultation includes hands-on treatment, not just assessment. They feel 1.5 juta for a consultation-only session is unnecessary and that assessment should be included within treatment."
Conversation ID: 695e9405-fdea-4cde-b138-aad757de4f35
Please follow up with them when you can.
Bot · 04:06 pm
🔔 Follow-up needed
+18058953847 asked a question I couldn't answer:
"Is the initial consultation included as part of the 5-session package (Rp 7,000,000), or is it charged separately on top?"
Conversation ID: 695e9405-fdea-4cde-b138-aad757de4f35
Please follow up with them when you can.
Bot · 04:06 pm
🔔 Follow-up needed
+18058953847 asked a question I couldn't answer:
"Patient wants to know if the initial consultation is included as part of the 5 session package (Rp 7,000,000). They feel the consult should be bundled in, not charged separately."
Conversation ID: 695e9405-fdea-4cde-b138-aad757de4f35
Please follow up with them when you can.
Bot · 04:07 pm
🔔 Follow-up needed
Darren Young (6281236696708) asked a question I couldn't answer:
"Darren is asking about a website/login that was previously sent to him - he says he never set up a login"
Conversation ID: b16e272f-8bb4-416d-b12d-82716f1aaf28
Please follow up with them when you can.
Bot · 04:37 pm
🔔 Follow-up needed
Darren Young (6281236696708) asked a question I couldn't answer:
"Darren says the Surf Rehab website (surf-rehab.com) won't open, and he also mentioned never setting up a login - may be referring to a specific portal Alister sent him."
Conversation ID: b16e272f-8bb4-416d-b12d-82716f1aaf28
Please follow up with them when you can.
Bot · 04:40 pm
🔔 Follow-up needed
Darren Young (6281236696708) asked a question I couldn't answer:
"Darren can't create an account or log in on the Surf Rehab website (surf-rehab.com). Site also doesn't work on Brave browser."
Conversation ID: b16e272f-8bb4-416d-b12d-82716f1aaf28
Please follow up with them when you can.
Bot · 04:53 pm
🔔 Follow-up needed
Darren Young (6281236696708) asked a question I couldn't answer:
"Darren is unable to create an account on the Surf Rehab website. Screenshot shows the Create Account form is filled in correctly but there appears to be a reCAPTCHA issue (v1beta1 is deprecated)."
Conversation ID: b16e272f-8bb4-416d-b12d-82716f1aaf28
Please follow up with them when you can.
Bot · 05:06 pm
🔔 Follow-up needed
Darren Young (6281236696708) asked a question I couldn't answer:
"Darren still cannot create an account or reset his password on the Surf Rehab website"
Conversation ID: b16e272f-8bb4-416d-b12d-82716f1aaf28
Please follow up with them when you can.
Bot · 05:32 pm
🔔 Follow-up needed
Darren Young (6281236696708) asked a question I couldn't answer:
"Darren still cannot create an account on the Surf Rehab website despite multiple attempts. Screenshot shows the Create Account form with his details filled in but it won't submit."
Conversation ID: b16e272f-8bb4-416d-b12d-82716f1aaf28
Please follow up with them when you can.
Bot · 05:39 pm
🔔 Follow-up needed
Michael C (+85294413850) asked a question I couldn't answer:
"Patient asking what platform the online call will be on - WhatsApp or something else?"
Conversation ID: a4420a35-5b60-41b6-8a0a-f272b8a29803
Please follow up with them when you can.
Bot · 05:22 pm
🔔 Follow-up needed
Michael C (+85294413850) asked a question I couldn't answer:
"Michael's call is in 8 minutes - he's requesting WhatsApp for the online call if possible"
Conversation ID: a4420a35-5b60-41b6-8a0a-f272b8a29803
Please follow up with them when you can.
Bot · 05:23 pm
hi, what appointments are available this week
Patient · 06:11 pm
lol this wrong number
Bot · 06:12 pm
Oh my ait
Bot · 06:12 pm
Hi Alister! Here's what's available with Alister at SurfRehab, Kala Surf Camp Uluwatu this week:
_Fri 27 Mar_
• 1pm
That's the only slot left this week. If that doesn't work, I've got much more availability from next week onwards. Would you like to see those times too, or does Friday work for you?
Bot · 06:12 pm
Oh lol you’re messaging
Bot · 06:12 pm
Wigged me out
Bot · 06:12 pm
yes checking if it is offering new physio appointnemnt times
Patient · 06:12 pm
Nice need to wire it up on the app
Bot · 06:13 pm
I’ll do that
Bot · 06:13 pm
Like in the settings page
Bot · 06:13 pm
Yep, it's working! Here's the full Initial Consultation availability with Alister at SurfRehab, Kala Surf Camp Uluwatu:
_Fri 27 Mar_
• 1pm
_Mon 30 Mar_
• 10:45am • 11:30am • 1pm • 1:45pm
_Tue 31 Mar_
• 9:15am • 10am
_Thu 2 Apr_
• 3pm • 3:45pm • 4:30pm • 5:15pm • 6pm
_Fri 3 Apr_
• 10am • 10:45am • 11:30am • 12:15pm • 1pm • 1:45pm
_Mon 6 Apr_
• 10:45am • 12:15pm • 1pm • 1:45pm
_Tue 7 Apr_
• 8:30am • 10am • 11:30am • 12:15pm
Heaps more availability beyond that too. Looks like it's all pulling through properly 👍
Bot · 06:14 pm
And for tiyas?
Patient · 06:14 pm
Sorry, who's Tiyas? Is that a patient you want to book in?
Bot · 06:15 pm
nah, new physio working at surf rehab, blud
Patient · 06:16 pm
Ah right! Tiyas isn't set up in the system yet so I can't pull their availability. You'd need to add them as a practitioner in the settings first, then their appointment slots will show up.
Bot · 06:16 pm
🔔 Follow-up needed
Daniel Welsh (61481222413) asked a question I couldn't answer:
"Patient asking about other practitioners besides Alister - wants to know about the Senior Physiotherapist availability and details"
Conversation ID: f5ab2a89-e98c-45a4-9f40-4bb939b7771e
Please follow up with them when you can.
Bot · 06:29 pm
🔔 Follow-up needed
Daniel Welsh (61481222413) asked a question I couldn't answer:
"Patient wants to know about other practitioners besides Alister, specifically the Senior Physiotherapist - name and availability"
Conversation ID: f5ab2a89-e98c-45a4-9f40-4bb939b7771e
Please follow up with them when you can.
Bot · 06:49 pm
🔔 Follow-up needed
+5512991818492 asked a question I couldn't answer:
"Patient asking for update on when the Indonesian therapists will be starting"
Conversation ID: 94f0e981-42e1-462d-9f8e-ded05e60a521
Please follow up with them when you can.
Bot · 07:33 pm
hi what availabilities are there for this week
Patient · 11:55 pm
Hey! We've got two practitioners available now:
- *Alister Cran*
- *Tiyas Masaid* (Senior Physiotherapist)
Who would you like to check availability for? Or I can check both if you want whoever's available soonest.
Bot · 11:56 pm
🔔 Follow-up needed
Roberto Newton Hidalgo (+34689522830) asked a question I couldn't answer:
"Patient asking what platform the online call will be via (WhatsApp or other)"
Conversation ID: 7425a74d-6826-4bfe-87be-3f8d35177751
Please follow up with them when you can.
Bot · 07:19 pm
🔔 Follow-up needed
+6287857163903 asked a question I couldn't answer:
"Can Surf Rehab provide a letter confirming physio treatment is needed due to a bike accident for an insurance claim?"
Conversation ID: 06aa1ebf-4212-4b1e-bba0-333ee78552a4
Please follow up with them when you can.
Bot · 09:49 pm
🔔 Follow-up needed
Cathy Yang (+6287857163903) asked a question I couldn't answer:
"Does Alister do MRI/magnetic imaging checks at the clinic?"
Conversation ID: 06aa1ebf-4212-4b1e-bba0-333ee78552a4
Please follow up with them when you can.
Bot · 11:59 pm
🔔 Follow-up needed
Guilherme Salgado (+5512991818492) asked a question I couldn't answer:
"Patient is at Kala Surf Camp now and asking if the clinic is next to room 38 - needs exact directions within the camp"
Conversation ID: 94f0e981-42e1-462d-9f8e-ded05e60a521
Please follow up with them when you can.
Bot · 12:11 pm
🔔 Follow-up needed
Liam Beckford (6281337307022) asked a question I couldn't answer:
"Is Liam's 4:30pm appointment today or tomorrow? The reminder didn't specify clearly."
Conversation ID: c506c12f-5211-4099-bdfe-b4a72f75d40d
Please follow up with them when you can.
Bot · 02:19 pm
🔔 Follow-up needed
Liam Beckford (6281337307022) asked a question I couldn't answer:
"Liam believes his 4:30pm appointment is today (Thursday), not tomorrow. Can Alister confirm the correct date?"
Conversation ID: c506c12f-5211-4099-bdfe-b4a72f75d40d
Please follow up with them when you can.
Bot · 02:21 pm
🔔 Follow-up needed
Rose Marie Lentini (+393381291233) asked a question I couldn't answer:
"Rose is in the Cliniko video call waiting room and Alister hasn't joined yet."
Conversation ID: 1294f56d-cb49-4718-9ce5-45d48cb2ad91
Please follow up with them when you can.
Bot · 06:56 pm
🔔 Follow-up needed
Bevin Beers (+6281246337878) asked a question I couldn't answer:
"Will credit card / online payment be available soon, or should I stick with cash?"
Conversation ID: 1ba450d4-f803-4bba-ac8e-af5e0b05b7e2
Please follow up with them when you can.
Bot · 04:57 pm
🔔 Follow-up needed
Cathy Yang (+6287857163903) asked a question I couldn't answer:
"Can we set a 48-hour reminder before Cathy's Tuesday 7th April 11:30am appointment?"
Conversation ID: 06aa1ebf-4212-4b1e-bba0-333ee78552a4
Please follow up with them when you can.
Bot · 12:55 pm
hey what times do you have available this week? and with who?
Patient · 08:19 pm
Hey there! We have three practitioners available at Surf Rehab:
- **Alister Cran** (Physiotherapist)
- **Laili Nuriya** (Senior Physiotherapist)
- **Tiyas Masaid** (Senior Physiotherapist)
Would you like to see someone specific, or shall I check availability across all three?
Bot · 08:20 pm
laili
Patient · 08:20 pm
Here's what's available with Laili at SurfRehab, Kala Surf Camp:
*Mon 6 Apr*
• 8:15am • 10:30am • 11:15am
*Thu 9 Apr*
• 10:30am • 11:15am
That's what she has this week. Would any of those work for you?
Bot · 08:21 pm
🔔 Follow-up needed
begum Bozkurt (+905334048757) asked a question I couldn't answer:
"Patient requesting claim form and invoice from her last consultation"
Conversation ID: 32f93ab9-2948-438d-b209-00dec2e69e13
Please follow up with them when you can.
Bot · 10:19 am
🔔 Follow-up needed
Shayne William (+6281236174307) asked a question I couldn't answer:
"Patient sent a bank transfer receipt for IDR 200,000 to Alister Stuart Cran (OCBC NISP - UUS, account 1678-1006-7931) dated 06 Apr 2026. Reference: 20260406CENAIDJ A51053036602"
Conversation ID: 2bfcd458-d3df-4542-acc6-f24e77d1bc05
Please follow up with them when you can.
Bot · 11:49 am
Hi Alister, it’s been a month since your last session with Alister. How are you getting on? We should have reached out sooner, but we’d love to get you back in for a quick check-in whenever suits you.
Click below to see the Available times
Bot · 07:41 pm
🔔 Follow-up needed
Shayne William (+6281236174307) asked a question I couldn't answer:
"Patient asking for clarification on exercise prescription from trainee physio - specifically whether it's one set of 4 reps once per day for each exercise, and whether doing more risks aggravating tendons"
Conversation ID: 2bfcd458-d3df-4542-acc6-f24e77d1bc05
Please follow up with them when you can.
Bot · 07:49 am
🔔 Follow-up needed
Alisha Francis (+61432344469) asked a question I couldn't answer:
"Patient sent $125 AUD as payment for her consultation - is this amount correct after conversion?"
Conversation ID: d0a8fd20-fde8-4dfd-a90a-d1b042be4975
Please follow up with them when you can.
Bot · 11:43 am
🔔 Follow-up needed
Mark Rhoades (+61450025761) asked a question I couldn't answer:
"Mark has sent MRI images (couldn't open link on iPhone) and is asking if Alister can review his MRI report before his orthopaedic surgeon appointment on April 15th. He wants to know if Alister has any questions he should ask the surgeon."
Conversation ID: b9148fe8-62f5-42ae-837c-85aa4444322a
Please follow up with them when you can.
Bot · 05:34 pm
🔔 Follow-up needed
Jonathan Ramsay (+6281338564582) asked a question I couldn't answer:
"Patient asking about a red band (likely resistance band discussed during session) - do you have one for them?"
Conversation ID: 3d4fad38-bafd-42ec-9ac5-eab5dee09b3c
Please follow up with them when you can.
Bot · 09:25 pm
🔔 Follow-up needed
Jonathan Ramsay (+6281338564582) asked a question I couldn't answer:
"Patient wants to come pick up the red band after dinner - asking if Alister will still be around"
Conversation ID: 3d4fad38-bafd-42ec-9ac5-eab5dee09b3c
Please follow up with them when you can.
Bot · 09:29 pm
🔔 Follow-up needed
Meg Callahan (+61456175408) asked a question I couldn't answer:
"Patient Meg is at Kala Surf Camp outside room 38 and needs directions to the exact appointment location within the camp."
Conversation ID: d8ffac59-7606-444c-976a-48c272ce9c7e
Please follow up with them when you can.
Bot · 09:04 am
🔔 Follow-up needed
Jonathan Ramsay (+6281338564582) asked a question I couldn't answer:
"How much is the red band? Patient wants to pay for it together with the session."
Conversation ID: 3d4fad38-bafd-42ec-9ac5-eab5dee09b3c
Please follow up with them when you can.
Bot · 11:36 am
🔔 Follow-up needed
Jonathan Ramsay (+6281338564582) asked a question I couldn't answer:
"What time do you close today? Is pickup on the 2nd floor at Kala?"
Conversation ID: 3d4fad38-bafd-42ec-9ac5-eab5dee09b3c
Please follow up with them when you can.
Bot · 02:45 pm
🔔 Follow-up needed
Melanie Wilkinson (+6282340074630) asked a question I couldn't answer:
"Patient requesting Wise payment details for the 10-session package (Rp 13,000,000)"
Conversation ID: cb776334-3de9-4b29-be48-e1e77cc4c605
Please follow up with them when you can.
Bot · 09:20 pm
🔔 Follow-up needed
Mark Rhoades (+61450025761) asked a question I couldn't answer:
"Mark sent an email to Alister but initially used the wrong address (without the hyphen). Can Alister confirm he received the corrected email from markrhoades9@gmail.com?"
Conversation ID: b9148fe8-62f5-42ae-837c-85aa4444322a
Please follow up with them when you can.
Bot · 10:39 am
🔔 Follow-up needed
Gabriela Mackanicova (+6281236762280) asked a question I couldn't answer:
"Where exactly within Kala Surf Camp should the patient meet for their appointment? Patient is currently waiting in the gym."
Conversation ID: 310cb180-b50f-4a2b-ad55-0717cf8e37d5
Please follow up with them when you can.
Bot · 03:50 pm
🔔 Follow-up needed
Ferhan Cihaner (+905323467987) asked a question I couldn't answer:
"Is there a cafe or sitting area at Kala Surf Camp where patients can hang out if they arrive early?"
Conversation ID: 72213d5e-c9bc-4caa-9758-541692a951fc
Please follow up with them when you can.
Bot · 03:40 pm
🔔 Follow-up needed
Ferhan Cihaner (+905323467987) asked a question I couldn't answer:
"Is there a cafe or waiting area at Kala Surf Camp where patients can sit if they arrive early?"
Conversation ID: 72213d5e-c9bc-4caa-9758-541692a951fc
Please follow up with them when you can.
Bot · 03:40 pm
🔔 Follow-up needed
Ben Pace (+61460505550) asked a question I couldn't answer:
"What is the dosage for Ben's peptide injection?"
Conversation ID: e6c96d5e-902c-40f6-b094-6aeda5a60acc
Please follow up with them when you can.
Bot · 06:57 pm
🔔 Follow-up needed
Ben Pace (+61460505550) asked a question I couldn't answer:
"Any places to dispose of needles/sharps in the Uluwatu/Bali area?"
Conversation ID: e6c96d5e-902c-40f6-b094-6aeda5a60acc
Please follow up with them when you can.
Bot · 07:33 pm
🔔 Follow-up needed
+50587501613 asked a question I couldn't answer:
"Do the senior physiotherapists (Tiyas and Laili) surf? Can they help devise a return-to-surf plan before the patient sees Alister?"
Conversation ID: 7a9500a6-2583-4121-b435-a2f50366f471
Please follow up with them when you can.
Bot · 04:05 am
🔔 Follow-up needed
Michael Dennison (+50587501613) asked a question I couldn't answer:
"Michael didn't receive the call for his 6:15pm Nicaragua time appointment with Laili on April 22nd. Needs to know how to connect for the online consultation."
Conversation ID: 7a9500a6-2583-4121-b435-a2f50366f471
Please follow up with them when you can.
Bot · 10:22 am
🔔 Follow-up needed
Melanie Wilkinson (+6282340074630) asked a question I couldn't answer:
"Melanie says she has her appointment location noted as Ulu Active Gym, but reminders show Kala Surf Camp. Was a different location arranged?"
Conversation ID: cb776334-3de9-4b29-be48-e1e77cc4c605
Please follow up with them when you can.
Bot · 10:54 am
🔔 Follow-up needed
Rose Marie Lentini (+393381291233) asked a question I couldn't answer:
"Rose opened the remote call link for her 5:15pm appointment but it's taking her to the Google Reviews page instead of the video call. She needs the correct call link."
Conversation ID: 1294f56d-cb49-4718-9ce5-45d48cb2ad91
Please follow up with them when you can.
Bot · 07:03 pm
🔔 Follow-up needed
Nour Batran (+201148181195) asked a question I couldn't answer:
"Nour sent a transfer receipt showing Rp 400,000 payment to Alister Stuart Cran (OCBC NISP, 1678-1006-7931) from Nourhan Magdy (Permata Bank). Reference ID: 382717672, dated 24 Apr 2026."
Conversation ID: 69ca42e4-beac-459a-8f5e-9d3f261a84a3
Please follow up with them when you can.
Bot · 11:20 am
🔔 Follow-up needed
maxime dos anjos (+33637976809) asked a question I couldn't answer:
"Patient is upset about collection language and payment pressure. Wants to continue with 20+ sessions but has outstanding balance of Rp 4,500,000. Needs practitioner/management to handle this conversation directly."
Conversation ID: 904d6a9c-85aa-45ff-8e5c-b829f9c1d08b
Please follow up with them when you can.
Bot · 04:58 pm
🔔 Follow-up needed
maxime dos anjos (+33637976809) asked a question I couldn't answer:
"Maxime is requesting more time to pay and wants his insurance company to contact SurfRehab directly to sort out the outstanding balance of Rp 4,500,000."
Conversation ID: 904d6a9c-85aa-45ff-8e5c-b829f9c1d08b
Please follow up with them when you can.
Bot · 04:59 pm
🔔 Follow-up needed
Melanie Wilkinson (+6282340074630) asked a question I couldn't answer:
"Melanie says her Tuesday 28th April appointment is at Ulu Active, not Kala Surf Camp. Can you confirm the correct location?"
Conversation ID: cb776334-3de9-4b29-be48-e1e77cc4c605
Please follow up with them when you can.
Bot · 02:25 pm
🔔 Follow-up needed
Roman Davtian (79649993333) asked a question I couldn't answer:
"Roman says he couldn't find the Google Docs/Google Sheet link for his surf strengthening program - needs it resent to his email (roman37romanovech@gmail.com)"
Conversation ID: 16766588-0c33-4ff9-9b84-ef23e13690c4
Please follow up with them when you can.
Bot · 04:01 pm
🔔 Follow-up needed
Roman Davtian (79649993333) asked a question I couldn't answer:
"Roman is requesting Alister send the surf strengthening program link via WhatsApp instead of email"
Conversation ID: 16766588-0c33-4ff9-9b84-ef23e13690c4
Please follow up with them when you can.
Bot · 04:02 pm
🔔 Follow-up needed
Nela Pospisilova (+420775554138) asked a question I couldn't answer:
"Is it possible to pay for packages by card or through a payment link, or is it cash only?"
Conversation ID: 6cb9ae9a-80f5-4986-9574-4df1da13e775
Please follow up with them when you can.
Bot · 06:23 pm
🔔 Follow-up needed
Grace Schroder (+6421534070) asked a question I couldn't answer:
"Patient is being dropped at Kala Surf restaurant and needs to know how to enter/find the clinic from there"
Conversation ID: 76d8cdaa-b6da-4b52-98ff-a787d6144249
Please follow up with them when you can.
Bot · 07:58 pm
🔔 Follow-up needed
Vicky Cuba Rijsdam (+34618544732) asked a question I couldn't answer:
"Patient Vicky says the remote call link sent in her appointment reminder is not a call link (it's a Google review link). She needs the correct call link for her online appointment tonight at 7:00 pm with Alister."
Conversation ID: d063a785-ff78-48c1-b596-8cb125f4f6da
Please follow up with them when you can.
Bot · 08:34 pm
🔔 Follow-up needed
maxime dos anjos (+33637976809) asked a question I couldn't answer:
"Maxime is requesting a bill/invoice for Rp 4,500,000 payment (made 01 May 2026) to forward to their insurance company."
Conversation ID: 904d6a9c-85aa-45ff-8e5c-b829f9c1d08b
Please follow up with them when you can.
Bot · 04:03 pm
🔔 Follow-up needed
maxime dos anjos (+33637976809) asked a question I couldn't answer:
"Maxime confirmed they want the full package invoice cancelled and individual invoices and payment receipts redistributed instead."
Conversation ID: 904d6a9c-85aa-45ff-8e5c-b829f9c1d08b
Please follow up with them when you can.
Bot · 05:54 pm
🔔 Follow-up needed
Alex Greenberg (+15165801516) asked a question I couldn't answer:
"Patient Alex Greenberg is at Kala Surf Camp now and needs to know exactly where to meet Tiyas for their 12pm appointment"
Conversation ID: 2cfbb4eb-8b94-47a4-9599-aca460007b68
Please follow up with them when you can.
Bot · 01:56 pm
🔔 Follow-up needed
Alex Greenberg (+15165801516) asked a question I couldn't answer:
"When can Alex expect to receive prescribed exercises from Tiyas after today's consultation?"
Conversation ID: 2cfbb4eb-8b94-47a4-9599-aca460007b68
Please follow up with them when you can.
Bot · 07:20 pm
🔔 Follow-up needed
Marion Woelfl (+41779760839) asked a question I couldn't answer:
"Marion says she already paid for a 10 session package and has 5 or 4 sessions remaining. Needs confirmation of remaining balance and that Monday's booking will come off her existing package."
Conversation ID: 18626524-dcd7-4a05-9d31-f54bfd4d4ef0
Please follow up with them when you can.
Bot · 11:52 pm
🔔 Follow-up needed
Michael Dennison (+50587501613) asked a question I couldn't answer:
"Is the 7:45am appointment time in Nicaraguan time or Bali time?"
Conversation ID: 7a9500a6-2583-4121-b435-a2f50366f471
Please follow up with them when you can.
Bot · 09:27 am
🔔 Follow-up needed
Alisha Francis (+61432344469) asked a question I couldn't answer:
"Do Tiyas and Laili do trigger point treatment?"
Conversation ID: d0a8fd20-fde8-4dfd-a90a-d1b042be4975
Please follow up with them when you can.
Bot · 02:49 pm
🔔 Follow-up needed
Rose Marie Lentini (+393381291233) asked a question I couldn't answer:
"Rose is getting a Safari error when trying to open the meeting link (meet.surfrehab.com/rose-thursday) - secure connection failed"
Conversation ID: 1294f56d-cb49-4718-9ce5-45d48cb2ad91
Please follow up with them when you can.
Bot · 05:08 pm
🔔 Follow-up needed
Rose Marie Lentini (+393381291233) asked a question I couldn't answer:
"The online call link (https://meet.surfrehab.com/rose-thursday) is not working for Rose on her iPhone/Safari. She has also tried downloading Google Meet and it's still not connecting."
Conversation ID: 1294f56d-cb49-4718-9ce5-45d48cb2ad91
Please follow up with them when you can.
Bot · 08:47 pm
🔔 Follow-up needed
Rose Marie Lentini (+393381291233) asked a question I couldn't answer:
"Rose is requesting a WhatsApp call instead of the Google Meet link for her 12:45pm (Italy time) appointment today, as the meeting link isn't working on her iPhone."
Conversation ID: 1294f56d-cb49-4718-9ce5-45d48cb2ad91
Please follow up with them when you can.
Bot · 08:48 pm
🔔 Follow-up needed
+6281343934957 asked a question I couldn't answer:
"Is there a KITAS holder price/discount for consultations with Alister?"
Conversation ID: b7af4324-7f68-41b0-91bf-90404b94d351
Please follow up with them when you can.
Bot · 10:20 am
🔔 Follow-up needed
Alex Greenberg (+15165801516) asked a question I couldn't answer:
"Alex is following up again on the stretches/exercises Tiyas prescribed during his consultation on May 4th. This is his second follow-up."
Conversation ID: 2cfbb4eb-8b94-47a4-9599-aca460007b68
Please follow up with them when you can.
Bot · 11:58 am
🔔 Follow-up needed
Alisha Francis (+61432344469) asked a question I couldn't answer:
"Patient wants to pick up her peptides and massage ball in about 45 minutes - is someone available at the office?"
Conversation ID: d0a8fd20-fde8-4dfd-a90a-d1b042be4975
Please follow up with them when you can.
Bot · 03:47 pm
🔔 Follow-up needed
Alisha Francis (+61432344469) asked a question I couldn't answer:
"Alisha is in the area now and wants to know if she can pick up her peptides - is someone available at the office?"
Conversation ID: d0a8fd20-fde8-4dfd-a90a-d1b042be4975
Please follow up with them when you can.
Bot · 04:12 pm
🔔 Follow-up needed
Tim Tunks (+6281343934957) asked a question I couldn't answer:
"Can you send me the location/map pin for SurfRehab at Kala Surf Camp?"
Conversation ID: b7af4324-7f68-41b0-91bf-90404b94d351
Please follow up with them when you can.
Bot · 11:16 am
🔔 Follow-up needed
Melanie Wilkinson (+6282340074630) asked a question I couldn't answer:
"Melanie wants to sign up for the at-home equivalent plan, package, and peptide that Alister emailed her about"
Conversation ID: cb776334-3de9-4b29-be48-e1e77cc4c605
Please follow up with them when you can.
Bot · 11:35 am
🔔 Follow-up needed
Xan Ditkoff (+85257448862) asked a question I couldn't answer:
"Does the clinic accept credit card or only cash?"
Conversation ID: 5cfb8a46-f72c-4e02-94d0-3a97890104de
Please follow up with them when you can.
Bot · 07:09 pm
🔔 Follow-up needed
Lyn Good (+41792695542) asked a question I couldn't answer:
"Is the initial consultation a treatment? What does it involve specifically?"
Conversation ID: e2aa3a7a-f390-4ce5-bcf0-663789b92d33
Please follow up with them when you can.
Bot · 11:51 pm
🔔 Follow-up needed
Alisha Francis (+61432344469) asked a question I couldn't answer:
"How many ml per day of the TB BPC peptide?"
Conversation ID: d0a8fd20-fde8-4dfd-a90a-d1b042be4975
Please follow up with them when you can.
Bot · 11:29 am
🔔 Follow-up needed
Grace Schroder (+6421534070) asked a question I couldn't answer:
"Can Grace come early to the rehab gym to do some filming before her 3pm appointment?"
Conversation ID: 76d8cdaa-b6da-4b52-98ff-a787d6144249
Please follow up with them when you can.
Bot · 12:16 pm
🔔 Follow-up needed
Lyn Good (+41792695542) asked a question I couldn't answer:
"How many people are on the urgent waitlist?"
Conversation ID: e2aa3a7a-f390-4ce5-bcf0-663789b92d33
Please follow up with them when you can.
Bot · 12:41 pm
🔔 Follow-up needed
Lyn Good (+41792695542) asked a question I couldn't answer:
"Does the patient pay on Thursday, or what is the payment timing policy?"
Conversation ID: e2aa3a7a-f390-4ce5-bcf0-663789b92d33
Please follow up with them when you can.
Bot · 05:08 pm
🔔 Follow-up needed
Lyn Good (+41792695542) asked a question I couldn't answer:
"Can Lyn get a receipt for her session for health insurance reimbursement, and a short written statement to show her doctor back home?"
Conversation ID: e2aa3a7a-f390-4ce5-bcf0-663789b92d33
Please follow up with them when you can.
Bot · 05:14 pm
🔔 Follow-up needed
Xan Ditkoff (+85257448862) asked a question I couldn't answer:
"Xan has sent a PayPal payment in AUD and wants to confirm it's been received"
Conversation ID: 5cfb8a46-f72c-4e02-94d0-3a97890104de
Please follow up with them when you can.
Bot · 05:46 pm
🔔 Follow-up needed
Lyn Good (+41792695542) asked a question I couldn't answer:
"Can Lyn get a receipt for her session and a short written statement for her doctor/health insurance back home?"
Conversation ID: e2aa3a7a-f390-4ce5-bcf0-663789b92d33
Please follow up with them when you can.
Bot · 06:48 pm
🔔 Follow-up needed
Jasmin Pichler (+436603833228) asked a question I couldn't answer:
"Jasmin is asking about payment methods for the retreat - is there an alternative to Wise, and confirming she does have Wise"
Conversation ID: 25f974f0-d963-4645-bcc0-fb4f3a1a30a2
Please follow up with them when you can.
Bot · 07:13 pm
🔔 Follow-up needed
Dominic Holm-Kander (+447540457513) asked a question I couldn't answer:
"When was Dominic's appointment rescheduled from 4:15pm to 5:15pm on 13th May?"
Conversation ID: 0ff6719f-2cb5-4aab-8ac2-575f5ec24164
Please follow up with them when you can.
Bot · 06:32 pm
🔔 Follow-up needed
+14356499399 asked a question I couldn't answer:
"Is the first consultation a treatment session, an assessment session, or both?"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 12:22 am
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"What is the location/address of SurfRehab?"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 05:57 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"What is SurfRehab's address/location?"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 06:15 pm
🔔 Follow-up needed
Melanie Wilkinson (+6282340074630) asked a question I couldn't answer:
"Mel is asking about the status of her home exercises sheet on the Google Sheet - has Alister finished and sent it?"
Conversation ID: cb776334-3de9-4b29-be48-e1e77cc4c605
Please follow up with them when you can.
Bot · 11:39 pm
🔔 Follow-up needed
Cathy Yang (+6287857163903) asked a question I couldn't answer:
"Cathy Yang is requesting Alister send her an invoice for her past appointments."
Conversation ID: 06aa1ebf-4212-4b1e-bba0-333ee78552a4
Please follow up with them when you can.
Bot · 02:12 pm
🔔 Follow-up needed
Lyn Good (+41792695542) asked a question I couldn't answer:
"How much did Lyn Good's session with Tiyas on 15th May cost?"
Conversation ID: e2aa3a7a-f390-4ce5-bcf0-663789b92d33
Please follow up with them when you can.
Bot · 08:34 am
🔔 Follow-up needed
+6285210920673 asked a question I couldn't answer:
"Will an associate explain how to paddle correctly during a session?"
Conversation ID: 0f079f2e-2607-465e-97ce-9ee8a0d1bc11
Please follow up with them when you can.
Bot · 06:56 pm
🔔 Follow-up needed
Alice Groenke (+15132263986) asked a question I couldn't answer:
"Does Surf Rehab accept credit card payments? Patient is having issues with the Wise app."
Conversation ID: f1ac4668-040a-479c-9ee2-66a390e2eaeb
Please follow up with them when you can.
Bot · 12:12 pm
🔔 Follow-up needed
Lyn Good (+41792695542) asked a question I couldn't answer:
"Lyn sent 950,884 IDR via Wise (CHF conversion) to Alister Stuart Cran for her session payment. She says it's the same amount as last time. Please confirm if this amount is correct."
Conversation ID: e2aa3a7a-f390-4ce5-bcf0-663789b92d33
Please follow up with them when you can.
Bot · 02:25 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Should Kevin take ibuprofen before his session or does Alister want to see the injury in its inflamed state?"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 03:42 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"How to access Kala Surf Camp - is it accessible from behind Mason or next to Baked?"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 07:24 pm
🔔 Follow-up needed
Cathy Yang (+6287857163903) asked a question I couldn't answer:
"Patient Cathy Yang is requesting an invoice from Alister and has not received it yet."
Conversation ID: 06aa1ebf-4212-4b1e-bba0-333ee78552a4
Please follow up with them when you can.
Bot · 08:32 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Kevin is at Kala Surf Camp, found room 26 on bottom floor but it looks like an empty bedroom. There's a physiotherapy room on the second floor but it's occupied. Needs guidance on where to go."
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 08:44 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Kevin has shared his cervical spine MRI scans and radiology report from Kasih Ibu Hospital (dated Sept 2025) for Alister to review."
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 08:58 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Kevin wants to do the 20-session package at 23.5 million IDR with a payment plan. He's asking how the payment plan works specifically - installment amounts, frequency, etc."
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 11:20 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Kevin is on his way to pick up peptides and gelatin, and will send the first payment (8jt) when he arrives. Was in a meeting since 7am."
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 01:04 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Should peptides and gelatin be taken on an empty stomach, and are there any things to avoid consuming alongside them?"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 04:02 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Kevin is asking about peptide dosing: he expected two 10mg bottles of each (2ml each) but received one 20mg bottle of each. Wants to confirm if the ratio is 1ml/kg not 2ml/kg, and whether it's a 10-day or 20-day supply (2ml / 0.2ml per day = 10 days)."
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 05:02 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Kevin prefers Mondays and Thursdays instead of Tuesdays and Fridays for consistent weekly sessions. Is 10:15am on Mondays and Thursdays available?"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 05:40 pm
🔔 Follow-up needed
Alice Groenke (+15132263986) asked a question I couldn't answer:
"Alice is asking for the peptide mixing instructions that Alister promised to send after her session"
Conversation ID: f1ac4668-040a-479c-9ee2-66a390e2eaeb
Please follow up with them when you can.
Bot · 04:31 pm
🔔 Follow-up needed
+6281288896770 asked a question I couldn't answer:
"How much are the package prices (e.g. 10-session packages) for each session type?"
Conversation ID: 0d15115e-5db1-4075-a411-f905d5f2ec7b
Please follow up with them when you can.
Bot · 09:31 am
🔔 Follow-up needed
Meri Orth (+6281288896770) asked a question I couldn't answer:
"Can she decide on packages after the first session, and should she send MRI results through beforehand?"
Conversation ID: 0d15115e-5db1-4075-a411-f905d5f2ec7b
Please follow up with them when you can.
Bot · 10:25 am
🔔 Follow-up needed
Alice Groenke (+15132263986) asked a question I couldn't answer:
"Alice is asking again for the peptide mixing instructions that Alister promised to send"
Conversation ID: f1ac4668-040a-479c-9ee2-66a390e2eaeb
Please follow up with them when you can.
Bot · 02:06 pm
🔔 Follow-up needed
Alice Groenke (+15132263986) asked a question I couldn't answer:
"Alice is still waiting on instructions from Alister for mixing peptides (image sent previously). This is her third request."
Conversation ID: f1ac4668-040a-479c-9ee2-66a390e2eaeb
Please follow up with them when you can.
Bot · 07:40 pm
🔔 Follow-up needed
Rose Marie Lentini (+393381291233) asked a question I couldn't answer:
"Patient Rose reports the website/call link is not available ahead of her online appointment today at 6:45 pm"
Conversation ID: 1294f56d-cb49-4718-9ce5-45d48cb2ad91
Please follow up with them when you can.
Bot · 08:41 pm
🔔 Follow-up needed
Rose Marie Lentini (+393381291233) asked a question I couldn't answer:
"Remote call link https://meet.surfrehab.com/rose is not working and Rose's appointment is starting now"
Conversation ID: 1294f56d-cb49-4718-9ce5-45d48cb2ad91
Please follow up with them when you can.
Bot · 08:47 pm
🔔 Follow-up needed
Dominic Holm-Kander (+447540457513) asked a question I couldn't answer:
"Patient Dominic is getting an ERR_SSL_PROTOCOL_ERROR when trying to join their online call via meet.surfrehab.com"
Conversation ID: 0ff6719f-2cb5-4aab-8ac2-575f5ec24164
Please follow up with them when you can.
Bot · 09:17 pm
🔔 Follow-up needed
+6282299952200 asked a question I couldn't answer:
"Can I get an accurate diagnosis, accurate advice, and take-home guidance to work with independently from a single consultation?"
Conversation ID: 485649cd-e0d6-41b5-82e0-920efa6bc23f
Please follow up with them when you can.
Bot · 11:24 pm
🔔 Follow-up needed
+6282299952200 asked a question I couldn't answer:
"What does a consultation session cover? Can Filip expect a diagnosis, treatment advice, and take-home guidance in a single session for long-term lower back pain?"
Conversation ID: 485649cd-e0d6-41b5-82e0-920efa6bc23f
Please follow up with them when you can.
Bot · 11:27 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Can you share Google Calendar invites so I can sync up with my appointments?"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 04:36 pm
🔔 Follow-up needed
Szymon Kielusiak (+61474097474) asked a question I couldn't answer:
"Does changing the practitioner (not the time) for an appointment also incur a reschedule fee?"
Conversation ID: 59d92aad-9c7c-4f52-834b-6125b8b1344f
Please follow up with them when you can.
Bot · 05:16 pm
🔔 Follow-up needed
Szymon Kielusiak (+61474097474) asked a question I couldn't answer:
"Szymon is requesting session package pricing details (e.g. 10 session package). He was previously offered package info by the team."
Conversation ID: 59d92aad-9c7c-4f52-834b-6125b8b1344f
Please follow up with them when you can.
Bot · 01:11 pm
🔔 Follow-up needed
Bjørn Hesjedal (4741787165) asked a question I couldn't answer:
"The remote call link provided in Bjørn's appointment reminder is not working"
Conversation ID: 31909df8-a96b-4a53-a2e3-91d3d4bd2d78
Please follow up with them when you can.
Bot · 08:06 pm
🔔 Follow-up needed
Meri Orth (+6281288896770) asked a question I couldn't answer:
"Patient Meri is requesting photos or videos of the "deadlift push out" exercise that was prescribed by Alister. She found the other two exercises in the training materials but not this one."
Conversation ID: 0d15115e-5db1-4075-a411-f905d5f2ec7b
Please follow up with them when you can.
Bot · 08:40 am
🔔 Follow-up needed
Meri Orth (+6281288896770) asked a question I couldn't answer:
"Is the deadlift push out the same as the banded good morning exercise?"
Conversation ID: 0d15115e-5db1-4075-a411-f905d5f2ec7b
Please follow up with them when you can.
Bot · 12:10 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Patient asking about bleeding and swelling after peptide injection - wants to know if it's a concern"
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 08:32 pm
🔔 Follow-up needed
Kevin Hart (+14356499399) asked a question I couldn't answer:
"Kevin's injection site is now bruised (black and blue) and swollen after peptide dose. Wants to know what happened. Photos/videos sent."
Conversation ID: 35489a44-133d-472b-b7e2-f26da62dd446
Please follow up with them when you can.
Bot · 09:29 pm
🔔 Follow-up needed
Logan Griffin (+18058953847) asked a question I couldn't answer:
"Logan is asking if the cancellation policy was recently updated to 48 hours (implying it used to be 24 hours only)"
Conversation ID: 695e9405-fdea-4cde-b138-aad757de4f35
Please follow up with them when you can.
Bot · 08:55 pm
🔔 Follow-up needed
Alex Greenberg (+15165801516) asked a question I couldn't answer:
"Who is Laili Nuriya? Patient wants to know more about this associate practitioner."
Conversation ID: 2cfbb4eb-8b94-47a4-9599-aca460007b68
Please follow up with them when you can.
Bot · 03:06 pm
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