Joseph Lister

SurfRehab · chatwoot · 13103034507 · chatwoot #788

State — · Status active · Intent — · booked

Transcript · 61 messages

Hey Alister - Joe here - were you free to talk for 15 minutes?

Patient · 02:29 pm

Hey Joe! This is the SurfRehab reception team - this is our clinic WhatsApp line. If you're looking to chat with Alister personally, you might want to reach him directly on his mobile. If you need to book a physio appointment or have any questions about our services, I'm happy to help with that! 🙂

Bot · 02:30 pm

Ah cool yea we were communicating via email - and had booked a 15 min consult

Patient · 02:30 pm

I’ll shoot him an email - can’t find the meeting details just yet

Patient · 02:31 pm

hi there joseph it's ALister the physio here. something is up with the calling portal. is it ok if i call ok whatsapp video in about 2 mins this is Alister

Bot · 02:31 pm

Yep that’s perfect!

Patient · 02:32 pm

sorry and what's your whatsapp? I can't find it on my private phone and i think it is recorded in the system

Bot · 02:35 pm

Ah no worries +1 310 303 4507

Patient · 02:35 pm

I can also try the portal again? Just found the link!

Patient · 02:35 pm

its all good i found it will call in 2 mins

Bot · 02:36 pm

Thank you!

Patient · 02:36 pm

Hi Joseph, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _9:30 AM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 06:00 pm

I Confirm My Appointment

Patient · 02:19 am

Perfect, we're all set! See you tomorrow at 9:30 AM with Alister. 🙂 If you need anything before then, just give us a shout!

Bot · 02:20 am

Hi , looking to book my next appt with Alister!

Patient · 02:01 am

Hey Joseph! Here's what's available with Alister at Kala Surf Camp, Uluwatu: _Fri 13 Feb_ • 11:30am _Mon 16 Feb_ • 10:45am • 11:30am • 12:15pm • 1pm • 1:45pm _Tue 17 Feb_ • 8am • 8:45am • 9:30am • 10:15am • 11:45am _Thu 19 Feb_ • 3pm • 4:30pm • 5:15pm • 6:45pm _Fri 20 Feb_ • 10am • 10:45am • 12:15pm • 1pm • 1:45pm _Mon 23 Feb_ • 10am • 10:45am • 11:30am • 12:15pm • 1pm • 1:45pm _Tue 24 Feb_ • 8am • 8:45am • 9:30am • 10:15am • 12:15pm Which time works for you?

Bot · 02:02 am

Hey Friday 11:30 am works! Just checking this can be a virtual session too?

Patient · 02:13 am

You're all booked in! ✅ _Friday, 13th February at 11:30am_ With Alister Kala Surf Camp, Uluwatu And yes - Alister does offer virtual/online sessions, so that's no problem at all. Just let him know at the start of the session or feel free to reach out to him directly at alister@surf-rehab.com to sort out the details beforehand. See you Friday! 🤙

Bot · 02:14 am

Thank you!

Patient · 02:50 am

Hi Joseph, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _11:30 AM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 06:00 pm

I Confirm My Appointment

Patient · 04:31 am

Perfect, you're all confirmed! See you tomorrow at 11:30 AM with Alister 🤙 If you need anything before then, just let us know!

Bot · 04:32 am

Hi Joseph, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _11:30 AM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 06:00 pm

I Confirm My Appointment

Patient · 02:32 am

Perfect, you're all confirmed for tomorrow! ✅ _Monday, 23rd February at 11:30am_ With Alister Kala Surf Camp, Uluwatu See you then! 🤙

Bot · 02:32 am

Hi Joseph, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _11:30 AM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 06:01 pm

I Confirm My Appointment

Patient · 06:01 pm

Hi Joseph, this is a reminder for your Surf Rehab appointment tomorrow with Alister @ _11:30 AM_ Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 06:01 pm

I Confirm My Appointment

Patient · 12:51 am

Perfect, you're all confirmed! ✅ _Monday, 9th March at 11:30am_ With Alister Kala Surf Camp, Uluwatu See you then! 🤙

Bot · 12:52 am

Please move next appointment to Monday 11:30am

Patient · 08:38 am

Actually - Please move my next appointment to Tuesday 11:30am.

Patient · 08:39 am

Hey Joseph! I can see your next appointment is today, _Friday 13th March at 11:30am_ with Alister. Since Would you still like me to move it to Monday 16th March at 11:30am?

Bot · 08:39 am

Hey Joseph! Just a heads up — your current appointment is today at 11:30am, which is within 24 hours. Our cancellation policy means appointments cancelled within 24 hours of the scheduled time will be charged the full consultation fee. Just wanted to make sure you're aware before we go ahead with the move. Also, unfortunately 11:30am isn't available this Tuesday. Here's what's open on _Tue 17 Mar_ with Alister at Kala Surf Camp: • 8am • 8:45am • 12:15pm Would any of those work, or would you like me to check the following Tuesday?

Bot · 08:39 am

Yep that’s ok I already spoke to Alister

Patient · 08:40 am

8:00am works!

Patient · 08:41 am

All sorted, Joseph! Your appointment has been moved ✅ _Tuesday, 17th March at 8am_ With Alister Kala Surf Camp, Uluwatu See you Tuesday! 🤙

Bot · 08:42 am

Hi Joseph, this is a reminder for your _Surf Rehab_ appointment _tomorrow_ with Alister @ _8:00 am_ - Location for in-person appointments: _Kala Surf Camp, Uluwatu_. - Online appointments will be via a remote call. Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 11:00 am

I Confirm My Appointment

Patient · 11:00 am

Perfect, you're all confirmed! ✅ _Tuesday, 24th March at 8am_ With Alister Kala Surf Camp, Uluwatu See you tomorrow, Joseph! 🤙

Bot · 11:01 am

Hi Joseph, this is a reminder for your _Surf Rehab_ appointment _tomorrow_ with Alister @ _10:00 am_ - Location for in-person appointments: _Kala Surf Camp, Uluwatu_. - Online appointments will be via a remote call. Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 11:15 am

I Confirm My Appointment

Patient · 12:22 pm

Perfect, you're all confirmed! ✅ _Tuesday, 24th March at 10am (today)_ With Alister Kala Surf Camp, Uluwatu See you shortly, Joseph! 🤙

Bot · 12:23 pm

Hi Joseph, this is a reminder for your *Surf Rehab* appointment *tomorrow @ 8:30 am* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 10:30 am

I Confirm My Appointment

Patient · 10:41 am

Thanks for confirming, Joseph! We'll see you Tue, 7 Apr at 08:30 am with Alister Cran. See you then!

Bot · 10:41 am

Hi Joseph, this is a reminder for your *Surf Rehab* appointment *Tuesday at 8:30 am* with *Alister* - Online appointments will be via a remote call. - Remote call link: https://meet.surfrehab.com/joseph-tuesday Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 10:02 am

I confirm my appointment

Patient · 10:45 am

Thanks for confirming, Joseph! We'll see you Tue, 21 Apr at 8:30 am with Alister Cran. See you then!

Bot · 10:45 am

Hi Joseph, this is a reminder for your *Surf Rehab* appointment *Tuesday at 7:30 am* with *Alister Cran* - Online appointments will be via a remote call. - Remote call link: https://meet.surfrehab.com/joseph-session Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 09:10 am

I confirm my appointment

Patient · 09:32 am

Thanks for confirming, Joseph! We'll see you Tue, 28 Apr at 7:30 am with Alister Cran. See you then!

Bot · 09:32 am

Hello Joseph It's Alister here, i'm really sorry but i have mixed up the schedule a bit. can we please schedule your appointment to this friday (bali time) at the same time?? would that be ok? really sorry once again Thank you, From SurfRehab Reception

Bot · 12:17 pm

No dramas all good!

Patient · 12:47 pm

Looks like that's already been sorted! Your appointment is confirmed: *Friday, 1st May at 7:30am (Bali time)* With Alister Cran Online Call Your call link: https://meet.surfrehab.com/joseph-session Just a heads up, within 24 hours of your appointment, our cancellation policy means the full consultation fee applies. If you're on a package, you'll lose one of your sessions. This applies to both cancellations and reschedules. See you Friday, Joseph! 😊

Bot · 12:48 pm

Hi Joseph, this is a reminder for your *Surf Rehab* appointment *Tuesday at 8:30 am* with *Alister* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 10:00 am

Hi Joseph, this is a reminder for your *Surf Rehab* appointment *Friday at 6:30 am* with *Alister Cran* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 08:08 am

I Confirm My Appointment

Patient · 09:25 am

Thanks for confirming, Joseph! We'll see you Fri, 8 May at 6:30 am with Alister Cran. See you then!

Bot · 09:25 am

Hi Joseph, this is a reminder for your *Surf Rehab* appointment *Tuesday @ 8:30 am* with *Alister Cran* - Location for in-person appointments: *Kala Surf Camp, Uluwatu*. - https://share.google/Mm7KZ74WJOIAlI4lN Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 10:03 am

Hi Joseph, this is a reminder for your *Surf Rehab* appointment *Tuesday at 8:30 am* with *Alister Cran* - Online appointments will be via a remote call. - Remote call link: https://meet.surfrehab.com/joseph-tuesday-830am Click the button below to confirm - otherwise, let me know if you need to reschedule.

Bot · 10:04 am

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