CAea7dbfcb451f97fb02e5b671ef3cb510

ModPod Podiatry · +64276020344 → +61468078235 · pracsuite

Started 29/05/2026, 2:52:27 pm · Duration 204s · Turns 12 · Outcome booked · End caller_hangup

Cost $1.0846 AUD (LLM $0.4054 · CR $0.1264 · TTS $0.4624 · STT $0.0272 · Twilio $0.0632)

Call recording · 205s

recording_sid: RE402f257b6a653e1f38f85802d2e709d8

›Full Transcript · 36 messages

USER+0:18.8

Can I make an appointment with Will and Mosman next week?

BOT+0:19.4

No problem. What's the main concern you'd like the podiatrist to help with, and how long has it been going on?

USER+0:27.9

I need to get some orthotics.

BOT+0:28.4immediate_ack

Mm-hmm.

BOT+0:32.0tool_lead_in

You've come to exactly the right place — we sort orthotics every single day.

BOT+0:34.8

Have you had orthotics before, or would this be your first pair?

USER+0:42.2

Uh, and I've had them before.

BOT+0:42.7immediate_ack

Okay.

BOT+0:52.2

The next appointment I can see is a Biomechanical Existing Pt appointment for Thu 4 Jun, 12pm with Alison Pasut at Mossmen. Does that work for you?

USER+1:04.6

I wanted to see Will.

BOT+1:05.1immediate_ack

Right.

BOT+1:12.4tool_lead_in

Let me check Will's availability at Mosman next week for you.

BOT+1:14.4

The next appointment I can see is a Biomechanical Existing Pt appointment for Thu 4 Jun, 12pm with Alison Pasut at Mossmen. Does that work for you?

USER+1:28.6

and I wanted to see Will there lower?

BOT+1:29.1immediate_ack

Got you.

BOT+1:35.2

Unfortunately I don't have any availability with Will at Mosman next week. Would you like me to look further out at Mosman for Will, or would the Thursday the fourth of June at noon with Alison work in the meantime?

USER+1:48.1

Let's look further out with Will.

BOT+1:48.5immediate_ack

I hear you.

BOT+1:58.6

How far out would you like me to look — a couple of weeks, or would any time work?

USER+2:08.1

Just the next first available appointment you've got with Will.

BOT+2:08.5immediate_ack

One moment.

BOT+2:08.9

The next appointment I can see is a Biomechanical Existing Pt appointment for Thu 4 Jun, 12pm with Alison Pasut at Mossmen. Does that work for you?

USER+2:21.6

No. I wanted it with Will.

BOT+2:22.1immediate_ack

Mm-hmm.

BOT+2:26.4tool_lead_in

Let me check further out for Will at Mosman.

BOT+2:33.7

I can do a Biomechanical Existing Pt appointment for Tue 9 Jun, 5:10pm with Will Zalloua at Mossmen, or a Biomechanical Existing Pt appointment for Thu 11 Jun, 2:10pm with Trent Baker at Mossmen. Which works better?

USER+2:51.4

And it's got the Will.

BOT+2:51.9immediate_ack

Mm-hmm.

BOT+2:52.6

Just to confirm, Brent, that's a Biomechanical Existing Pt appointment for Tue 9 Jun, 5:10pm with Will Zalloua at Mossmen. Should I book that in?

USER+3:03.5

Yes, please.

BOT+3:03.6tool_lead_in

Perfect, I'm booking that in now.

BOT+3:09.3

Wonderful, I've got you booked in for Tue 9 Jun, 5:10pm. We look forward to seeing you, Brent, and getting that sorted for you. I've sent the confirmation to your phone.

USER+3:18.7

Okay. Thanks.

BOT+3:19.1

No worries, have a great day.

USER+3:19.9

Thank you.

BOT+3:20.0

No worries, have a great day.

State Flow · 18 states · 36 utterances

STATE 01init
init
WebSocket opened and prefetch (patient lookup, current bookings, recent thread, preferences) is in flight. No agent utterance yet.
Enters when
Twilio ConversationRelay opens the WebSocket.
Exits when
Prefetch completes → greeting.
Allowed tools
No tools — the route layer is fetching DB state in parallel.
synthetic
+0:00.0
Call answered. Agent is initializing the session for ModPod Podiatry.
Tenant:
ModPod Podiatry
PMS:
pracsuite
Direction:
+64276020344 → +61468078235
Conversation:
9092b9fe-bde2-490f-a69e-2bf52e7e34e5
greeting· 4.7s later
STATE 02greeting
greeting
Deterministic agent greeting plays once prefetch resolves and before the caller speaks for the first time.
Enters when
Prefetch resolves; route layer emits the greeting TTS.
Exits when
Caller responds → first buildVoiceBookingFlow pass routes to booking_discovery / rescheduling / cancelling / answering_query / verifying_identity.
Allowed tools
No tools — single deterministic utterance.
synthetic
+0:04.5
Prefetched the caller’s record in 4.5s. Agent is now greeting the caller.
Data prefetched for this caller
Matched patient
Name:Brent Goddard
Mobile:+64276020344
DOB:—
First seen:—
Last seen:—
Outreach status:none
Recent past appointments (showing 3 of 3)
9/6/26, 5:10 pmBiomechanical Existing Pt· Will Zalloua· ModPod Podiatry - Mosmancancelled
26/5/26, 11:20 amCold Laser· Lovelyn Felipe· ModPod Podiatry - Mosmancancelled
16/5/26, 9:50 amNew Podiatry Comprehensive· Lance Penn· ModPod Podiatry - Rose Baycancelled
3 total appointments on file · 0 pre-call messages in this conversation
booking in progress· 14.6s later
STATE 03booking in progress/ elicit_service
elicit_servicephase
Determine which service / appointment type the caller wants.
flow state
+0:19.1
FSM routed to booking in progress (elicit service). Because caller mentioned a non-default clinic location (high confidence) — said a location name. Agent asked the caller what their visit is about. No tools unlocked yet (still gathering info).
USER+0:18.8
Can I make an appointment with Will and Mosman next week?
BOT+0:19.4
No problem. What's the main concern you'd like the podiatrist to help with, and how long has it been going on?
FSM internals
trigger: alternate_location/high · evidence=location_terms · context=unknown
directive: visit_reason_required
action: ask_visit_reason
allowed tools: none (still gathering)
raw: visit_reason_required
awaiting service lookup· 9.1s later
STATE 04awaiting service lookup/ elicit_service
elicit_servicephase
Determine which service / appointment type the caller wants.
flow state
+0:28.2
FSM routed to awaiting service lookup (elicit service). Because no specific rule matched the caller’s last turn — no FSM rule matched. Directive: awaiting service lookup. Tools available: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, ConvertTimezone, EscalateToHuman, TransferCall.
USER+0:27.9
I need to get some orthotics.
BOT+0:28.4immediate_ack
Mm-hmm.
BOT+0:32.0tool_lead_in
You've come to exactly the right place — we sort orthotics every single day.
toolGetAppointmentTypes359ms · ok
+0:32.6
in:{}
out:[{"name":"Home Visit Morning","duration_minutes":30,"appointment_type_id":"50011"},{"name":"Strapping 20 mins","duration_minutes":30,"appointment_type_id":"500…
BOT+0:34.8
Have you had orthotics before, or would this be your first pair?
FSM internals
trigger: unknown/low · evidence=no_rule_matched · context=unknown
directive: awaiting_service_lookup
allowed tools: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, ConvertTimezone, EscalateToHuman, TransferCall
raw: awaiting_service_lookup
booking in progress· 14.4s later
STATE 05booking in progress/ elicit_service
elicit_servicephase
Determine which service / appointment type the caller wants.
flow state
+0:42.5
FSM routed to booking in progress (elicit service). Because no specific rule matched the caller’s last turn — no FSM rule matched. Directive: booking in progress. Tools available: GetPatientDetails, CheckAvailability, GetServicesAndPricing, GetAppointmentTypes, ConvertTimezone, EscalateToHuman, TransferCall.
USER+0:42.2
Uh, and I've had them before.
BOT+0:42.7immediate_ack
Okay.
FSM internals
trigger: unknown/low · evidence=no_rule_matched · context=unknown
directive: booking_in_progress
allowed tools: GetPatientDetails, CheckAvailability, GetServicesAndPricing, GetAppointmentTypes, ConvertTimezone, EscalateToHuman, TransferCall
raw: booking_in_progress
awaiting service lookup· 6.1s later
STATE 06awaiting service lookup/ check_availability
check_availabilityphase
Looking up available slots via CheckAvailability.
flow state
+0:48.7
FSM routed to awaiting service lookup (check availability). Directive: awaiting service lookup check availability. Tools available: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, ConvertTimezone.
FSM internals
directive: awaiting_service_lookup / check_availability
allowed tools: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, ConvertTimezone
raw: awaiting_service_lookup / check_availability
offering slots· 3.2s later
STATE 07offering slots/ present_slots
offering_slotsinside appointment_setting
CheckAvailability returned candidate slots and the agent has read them back. The caller has not yet picked one or confirmed. Tools restricted to lookups so the agent can answer questions about the offered service without re-calling CheckAvailability or writing.
Enters when
Prior assistant turn offered two concrete slots AND session has fresh candidate_slots AND the caller has NOT yet picked one or confirmed.
Exits when
Caller picks a slot → awaiting_final_confirmation. Caller asks for different times/service → resolving_service / resolving_location. Caller asks a question about the offered service → stay in offering_slots; LLM answers via lookups. Caller hangs up → closing.
Allowed tools
GetServicesAndPricing, GetAppointmentTypes, EscalateToHuman, TransferCall. NO CheckAvailability (slots already loaded). NO write tools.
present_slotsphase
Reading the available times back to the caller.
flow state
+0:51.9
FSM routed to offering slots (present slots). Directive: offering slots present slots inline. Tools available: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, EscalateToHuman, TransferCall.
toolCheckAvailability3226ms · ok
+0:52.0
in:{"date_to":"2026-06-07","date_from":"2026-06-01","business_id":"36","appointment_type_id":"50002"}
out:{"locations":[{"id":"36","name":"ModPod Podiatry - Mosman"}],"total_slots":1,"location_name":"ModPod Podiatry - Mosman","practitioners":[{"id":"22","name":"Ali…
BOT+0:52.2
The next appointment I can see is a Biomechanical Existing Pt appointment for Thu 4 Jun, 12pm with Alison Pasut at Mossmen. Does that work for you?
FSM internals
directive: offering_slots / present_slots_inline
allowed tools: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, EscalateToHuman, TransferCall
raw: offering_slots / present_slots_inline
booking in progress· 13.0s later
STATE 08booking in progress/ elicit_service
elicit_servicephase
Determine which service / appointment type the caller wants.
flow state
+1:04.9
FSM routed to booking in progress (elicit service). Because no specific rule matched the caller’s last turn — no FSM rule matched. Directive: booking in progress. Tools available: GetPatientDetails, CheckAvailability, GetServicesAndPricing, GetAppointmentTypes, ConvertTimezone, EscalateToHuman, TransferCall.
USER+1:04.6
I wanted to see Will.
BOT+1:05.1immediate_ack
Right.
BOT+1:12.4tool_lead_in
Let me check Will's availability at Mosman next week for you.
FSM internals
trigger: unknown/low · evidence=no_rule_matched · context=unknown
directive: booking_in_progress
allowed tools: GetPatientDetails, CheckAvailability, GetServicesAndPricing, GetAppointmentTypes, ConvertTimezone, EscalateToHuman, TransferCall
raw: booking_in_progress
awaiting service lookup· 7.8s later
STATE 09awaiting service lookup/ check_availability
check_availabilityphase
Looking up available slots via CheckAvailability.
flow state
+1:12.7
FSM routed to awaiting service lookup (check availability). Directive: awaiting service lookup check availability. Tools available: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, ConvertTimezone.
FSM internals
directive: awaiting_service_lookup / check_availability
allowed tools: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, ConvertTimezone
raw: awaiting_service_lookup / check_availability
offering slots· 1.4s later
STATE 10offering slots/ present_slots
offering_slotsinside appointment_setting
CheckAvailability returned candidate slots and the agent has read them back. The caller has not yet picked one or confirmed. Tools restricted to lookups so the agent can answer questions about the offered service without re-calling CheckAvailability or writing.
Enters when
Prior assistant turn offered two concrete slots AND session has fresh candidate_slots AND the caller has NOT yet picked one or confirmed.
Exits when
Caller picks a slot → awaiting_final_confirmation. Caller asks for different times/service → resolving_service / resolving_location. Caller asks a question about the offered service → stay in offering_slots; LLM answers via lookups. Caller hangs up → closing.
Allowed tools
GetServicesAndPricing, GetAppointmentTypes, EscalateToHuman, TransferCall. NO CheckAvailability (slots already loaded). NO write tools.
present_slotsphase
Reading the available times back to the caller.
flow state
+1:14.1
FSM routed to offering slots (present slots). Directive: offering slots present slots inline. Tools available: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, EscalateToHuman, TransferCall.
toolCheckAvailability1443ms · ok
+1:14.2
in:{"date_to":"2026-06-07","date_from":"2026-06-01","business_id":"36","appointment_type_id":"50002"}
out:{"locations":[{"id":"36","name":"ModPod Podiatry - Mosman"}],"total_slots":1,"location_name":"ModPod Podiatry - Mosman","practitioners":[{"id":"22","name":"Ali…
BOT+1:14.4
The next appointment I can see is a Biomechanical Existing Pt appointment for Thu 4 Jun, 12pm with Alison Pasut at Mossmen. Does that work for you?
FSM internals
directive: offering_slots / present_slots_inline
allowed tools: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, EscalateToHuman, TransferCall
raw: offering_slots / present_slots_inline
booking in progress· 14.8s later
STATE 11booking in progress/ elicit_service
elicit_servicephase
Determine which service / appointment type the caller wants.
flow state
+1:28.9
FSM routed to booking in progress (elicit service). Because no specific rule matched the caller’s last turn — no FSM rule matched. Directive: booking in progress. Tools available: GetPatientDetails, CheckAvailability, GetServicesAndPricing, GetAppointmentTypes, ConvertTimezone, EscalateToHuman, TransferCall.
USER+1:28.6
and I wanted to see Will there lower?
BOT+1:29.1immediate_ack
Got you.
BOT+1:35.2
Unfortunately I don't have any availability with Will at Mosman next week. Would you like me to look further out at Mosman for Will, or would the Thursday the fourth of June at noon with Alison work in the meantime?
USER+1:48.1
Let's look further out with Will.
BOT+1:48.5immediate_ack
I hear you.
BOT+1:58.6
How far out would you like me to look — a couple of weeks, or would any time work?
FSM internals
trigger: unknown/low · evidence=no_rule_matched · context=unknown
directive: booking_in_progress
allowed tools: GetPatientDetails, CheckAvailability, GetServicesAndPricing, GetAppointmentTypes, ConvertTimezone, EscalateToHuman, TransferCall
raw: booking_in_progress
booking in progress· 39.5s later
STATE 12booking in progress/ present_slots
present_slotsphase
Reading the available times back to the caller.
flow state
+2:08.4
FSM routed to booking in progress (present slots). Because availability request medium — availability terms. Agent ran propose initial slot. Tools available: GetPatientDetails, CheckAvailability, GetServicesAndPricing, GetAppointmentTypes, ConvertTimezone, EscalateToHuman, TransferCall.
USER+2:08.1
Just the next first available appointment you've got with Will.
BOT+2:08.5immediate_ack
One moment.
BOT+2:08.9
The next appointment I can see is a Biomechanical Existing Pt appointment for Thu 4 Jun, 12pm with Alison Pasut at Mossmen. Does that work for you?
USER+2:21.6
No. I wanted it with Will.
BOT+2:22.1immediate_ack
Mm-hmm.
BOT+2:26.4tool_lead_in
Let me check further out for Will at Mosman.
FSM internals
trigger: availability_request/medium · evidence=availability_terms · context=unknown
directive: initial_slot_ready
action: propose_initial_slot
allowed tools: GetPatientDetails, CheckAvailability, GetServicesAndPricing, GetAppointmentTypes, ConvertTimezone, EscalateToHuman, TransferCall
raw: initial_slot_ready
awaiting service lookup· 18.7s later
STATE 13awaiting service lookup/ check_availability
check_availabilityphase
Looking up available slots via CheckAvailability.
flow state
+2:27.0
FSM routed to awaiting service lookup (check availability). Directive: awaiting service lookup check availability. Tools available: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, ConvertTimezone.
FSM internals
directive: awaiting_service_lookup / check_availability
allowed tools: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, ConvertTimezone
raw: awaiting_service_lookup / check_availability
offering slots· 6.1s later
STATE 14offering slots/ present_slots
offering_slotsinside appointment_setting
CheckAvailability returned candidate slots and the agent has read them back. The caller has not yet picked one or confirmed. Tools restricted to lookups so the agent can answer questions about the offered service without re-calling CheckAvailability or writing.
Enters when
Prior assistant turn offered two concrete slots AND session has fresh candidate_slots AND the caller has NOT yet picked one or confirmed.
Exits when
Caller picks a slot → awaiting_final_confirmation. Caller asks for different times/service → resolving_service / resolving_location. Caller asks a question about the offered service → stay in offering_slots; LLM answers via lookups. Caller hangs up → closing.
Allowed tools
GetServicesAndPricing, GetAppointmentTypes, EscalateToHuman, TransferCall. NO CheckAvailability (slots already loaded). NO write tools.
present_slotsphase
Reading the available times back to the caller.
flow state
+2:33.2
FSM routed to offering slots (present slots). Directive: offering slots present slots inline. Tools available: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, EscalateToHuman, TransferCall.
toolCheckAvailability6138ms · ok
+2:33.3
in:{"date_to":"2026-07-31","date_from":"2026-06-08","business_id":"36","appointment_type_id":"50002"}
out:{"locations":[{"id":"36","name":"ModPod Podiatry - Mosman"}],"total_slots":152,"location_name":"ModPod Podiatry - Mosman","practitioners":[{"id":"16","name":"W…
BOT+2:33.7
I can do a Biomechanical Existing Pt appointment for Tue 9 Jun, 5:10pm with Will Zalloua at Mossmen, or a Biomechanical Existing Pt appointment for Thu 11 Jun, 2:10pm with Trent Baker at Mossmen. Which works better?
FSM internals
directive: offering_slots / present_slots_inline
allowed tools: GetServicesAndPricing, GetAppointmentTypes, GetPatientDetails, EscalateToHuman, TransferCall
raw: offering_slots / present_slots_inline
awaiting final confirmation· 18.3s later
STATE 15awaiting final confirmation
awaiting_final_confirmationinside appointment_setting
Final slot has been read back to the caller. Waiting for an explicit yes/no before committing the write.
Enters when
Caller picked a slot from offering_slots.
Exits when
Caller confirms → CreateAppointment fires, → post_booking_closing. Caller declines → offering_slots (re-pick) or resolving_service (re-discover).
Allowed tools
No tools allowed. Agent must wait for a verbal yes/no.
flow state
+2:51.5
FSM routed to awaiting final confirmation. Because ambiguous medium — unresolved two slot reply. Agent ran final slot confirmation. No tools unlocked yet (still gathering info).
USER+2:51.4
And it's got the Will.
BOT+2:51.9immediate_ack
Mm-hmm.
BOT+2:52.6
Just to confirm, Brent, that's a Biomechanical Existing Pt appointment for Tue 9 Jun, 5:10pm with Will Zalloua at Mossmen. Should I book that in?
FSM internals
trigger: ambiguous/medium · evidence=unresolved_two_slot_reply · context=two_slot_choice
directive: two_slot_choice_selected
action: final_slot_confirmation
allowed tools: none (still gathering)
raw: two_slot_choice_selected
booking existing patient· 12.1s later
STATE 16booking existing patient
booking_existing_patient
Caller is an existing patient (identity orthogonal to flow). Available within any flow branch.
Enters when
GetPatientDetails returned a match for the caller.
Exits when
Identity persists for the call lifetime. Flow dimension transitions independently.
Allowed tools
BASE_TOOLS — patient identity is known, no CreatePatient needed.
flow state
+3:03.6
FSM routed to booking existing patient. Because no specific rule matched the caller’s last turn — no FSM rule matched. Agent ran book confirmed selected slot. No tools unlocked yet (still gathering info).
USER+3:03.5
Yes, please.
BOT+3:03.6tool_lead_in
Perfect, I'm booking that in now.
toolCreateAppointment5265ms · ok
+3:08.9
in:{"starts_at":"2026-06-09T17:10:00","patient_id":"896317","business_id":"36","practitioner_id":"16","appointment_type_id":"50002"}
out:{"spoken":"Wonderful, I've got you booked in for Tue 9 Jun, 5:10pm. We look forward to seeing you, Brent, and getting that sorted for you. I've sent the confir…
BOT+3:09.3
Wonderful, I've got you booked in for Tue 9 Jun, 5:10pm. We look forward to seeing you, Brent, and getting that sorted for you. I've sent the confirmation to your phone.
FSM internals
trigger: unknown/low · evidence=no_rule_matched · context=final_confirmation
directive: final_confirmation_received_for_loaded_slot
action: book_confirmed_selected_slot
allowed tools: none (still gathering)
raw: final_confirmation_received_for_loaded_slot
closing· 15.2s later
STATE 17closing
closinginside handoff
Call wrapping up without a booking write — caller hung up, refused, redirected, transferred, or escalated.
Enters when
End-reason rule fires (emergency, sales, handoff, caller indicates done), OR caller hangs up from any flow state.
Exits when
Synthetic ended state follows when the websocket closes.
Allowed tools
No tools. One short polite closing sentence.
flow state
+3:18.7
FSM routed to closing. Because no specific rule matched the caller’s last turn — no FSM rule matched. Directive: The caller is ending the call Do not call tools Close politely in one short se. No tools unlocked yet (still gathering info).
USER+3:18.7
Okay. Thanks.
BOT+3:19.1
No worries, have a great day.
USER+3:19.9
Thank you.
BOT+3:20.0
No worries, have a great day.
FSM internals
trigger: unknown/low · evidence=no_rule_matched · context=unknown
directive: The caller is ending the call. Do not call tools. Close politely in one short se
allowed tools: none (still gathering)
raw: The caller is ending the call. Do not call tools. Close politely in one short se
ended· 5.1s later
STATE 18endedsynthetic
+3:23.8
Call ended after 204s · 12 turns · reason: caller_hangup.

Tool calls · 5

GetAppointmentTypes 359ms · ok

input

{}

output

[
  {
    "name": "Home Visit Morning",
    "duration_minutes": 30,
    "appointment_type_id": "50011"
  },
  {
    "name": "Strapping 20 mins",
    "duration_minutes": 30,
    "appointment_type_id": "50012"
  },
  {
    "name": "WART",
    "duration_minutes": 30,
    "appointment_type_id": "150010"
  },
  {
    "name": "Initial Tariq Visit",
    "duration_minutes": 30,
    "appointment_type_id": "250046"
  },
  {
    "name": "Repeat Tariq Visit",
    "duration_minutes": 30,
    "appointment_type_id": "250047"
  },
  {
    "name": "Comcare - WC Initial Consult",
    "duration_minutes": 30,
    "appointment_type_id": "250050"
  },
  {
    "name": "Comcare - WC Standard ",
    "duration_minutes": 30,
    "appointment_type_id": "250051"
  },
  {
    "name": "Sports Podiatry Follow Up",
    "duration_minutes": 30,
    "appointment_type_id": "250052"
  },
  {
    "name": "K Laser 20min",
    "duration_minutes": 20,
    "appointment_type_id": "250055"
  },
  {
    "name": "Collection and KLaser",
    "duration_minutes": 30,
    "appointment_type_id": "250056"
  },
  {
    "name": "Orthotic Assessment",
    "duration_minutes": 0,
    "appointment_type_id": "250057"
  },
  {
    "name": "Orth Assessment Existing",
    "duration_minutes": 40,
    "appointment_type_id": "250058"
  },
  {
    "name": "K Laser/Strapping",
    "duration_minutes": 20,
    "appointment_type_id": "250060"
  },
  {
    "name": "4 Week Orthotic Review",
    "duration_minutes": 0,
    "appointment_type_id": "250054"
  },
  {
    "name": "K Laser 10min",
    "duration_minutes": 10,
    "appointment_type_id": "250059"
  },
  {
    "name": "General 30 mins",
    "duration_minutes": 30,
    "appointment_type_id": "1000"
  },
  {
    "name": "New Podiatry Comprehensive",
    "duration_minutes": 30,
    "appointment_type_id": "1001"
  },
  {
    "name": "Biomechanical Existing Pt",
    "duration_minutes": 40,
    "appointment_type_id": "50002"
  },
  {
    "name": "General 20mins",
    "duration_minutes": 20,
    "appointment_type_id": "50003"
  },
  {
    "name": "Collection Appt ",
    "duration_minutes": 20,
    "appointment_type_id": "50004"
  },
  {
    "name": "Orth 6 week check",
    "duration_minutes": 20,
    "appointment_type_id": "50005"
  },
  {
    "name": "Free Laser Assessment",
    "duration_minutes": 30,
    "appointment_type_id": "50006"
  },
  {
    "name": "Bio 12 mnth Comprehensive",
    "duration_minutes": 30,
    "appointment_type_id": "50007"
  },
  {
    "name": "Nail Surgery 1 Toe",
    "duration_minutes": 60,
    "appointment_type_id": "50009"
  },
  {
    "name": "Nail Surgery 2 Toes",
    "duration_minutes": 50,
    "appointment_type_id": "50010"
  },
  {
    "name": "New Biomechanical",
    "duration_minutes": 40,
    "appointment_type_id": "50014"
  },
  {
    "name": "Re-dressing",
    "duration_minutes": 30,
    "appointment_type_id": "50015"
  },
  {
    "name": "Diabetic Assessment",
    "duration_minutes": 30,
    "appointment_type_id": "50016"
  },
  {
    "name": "Bio 6 Month Check",
    "duration_minutes": 30,
    "appointment_type_id": "50017"
  },
  {
    "name": "Initial Laser 1 Foot",
    "duration_minutes": 30,
    "appointment_type_id": "50019"
  },
  {
    "name": " Hot Laser follow up",
    "duration_minutes": 30,
    "appointment_type_id": "50020"
  },
  {
    "name": "Shock Wave",
    "duration_minutes": 30,
    "appointment_type_id": "50021"
  },
  {
    "name": "DVA Foot Health Check",
    "duration_minutes": 30,
    "appointment_type_id": "50023"
  },
  {
    "name": "Cold Laser",
    "duration_minutes": 20,
    "appointment_type_id": "50025"
  },
  {
    "name": "Intial Laser 2 Feet",
    "duration_minutes": 30,
    "appointment_type_id": "50026"
  },
  {
    "name": "Free Bio",
    "duration_minutes": 30,
    "appointment_type_id": "250025"
  },
  {
    "name": "3 Month Orthotic Review",
    "duration_minutes": 20,
    "appointment_type_id": "250053"
  },
  {
    "name": "Home Visit Afternoon",
    "duration_minutes": 30,
    "appointment_type_id": "250061"
  }
]

CheckAvailability 3226ms · ok

input

{
  "date_to": "2026-06-07",
  "date_from": "2026-06-01",
  "business_id": "36",
  "appointment_type_id": "50002"
}

output

{
  "locations": [
    {
      "id": "36",
      "name": "ModPod Podiatry - Mosman"
    }
  ],
  "total_slots": 1,
  "location_name": "ModPod Podiatry - Mosman",
  "practitioners": [
    {
      "id": "22",
      "name": "Alison Pasut"
    }
  ],
  "available_slots": [
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-04T12:00:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 4 Jun, 12pm [2026-06-04T12:00:00]"
    }
  ],
  "deposits_required": false,
  "practitioner_name": "Alison Pasut",
  "has_multiple_locations": false,
  "has_multiple_practitioners": false
}

CheckAvailability 1443ms · ok

input

{
  "date_to": "2026-06-07",
  "date_from": "2026-06-01",
  "business_id": "36",
  "appointment_type_id": "50002"
}

output

{
  "locations": [
    {
      "id": "36",
      "name": "ModPod Podiatry - Mosman"
    }
  ],
  "total_slots": 1,
  "location_name": "ModPod Podiatry - Mosman",
  "practitioners": [
    {
      "id": "22",
      "name": "Alison Pasut"
    }
  ],
  "available_slots": [
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-04T12:00:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 4 Jun, 12pm [2026-06-04T12:00:00]"
    }
  ],
  "deposits_required": false,
  "practitioner_name": "Alison Pasut",
  "has_multiple_locations": false,
  "has_multiple_practitioners": false
}

CheckAvailability 6138ms · ok

input

{
  "date_to": "2026-07-31",
  "date_from": "2026-06-08",
  "business_id": "36",
  "appointment_type_id": "50002"
}

output

{
  "locations": [
    {
      "id": "36",
      "name": "ModPod Podiatry - Mosman"
    }
  ],
  "total_slots": 152,
  "location_name": "ModPod Podiatry - Mosman",
  "practitioners": [
    {
      "id": "16",
      "name": "Will Zalloua"
    },
    {
      "id": "23",
      "name": "Trent Baker"
    },
    {
      "id": "22",
      "name": "Alison Pasut"
    }
  ],
  "available_slots": [
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-06-09T17:10:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 9 Jun, 5:10pm [2026-06-09T17:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-11T14:10:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 11 Jun, 2:10pm [2026-06-11T14:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-11T15:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 11 Jun, 3:20pm [2026-06-11T15:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-11T16:00:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 11 Jun, 4pm [2026-06-11T16:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-11T16:00:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 11 Jun, 4pm [2026-06-11T16:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-11T16:40:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 11 Jun, 4:40pm [2026-06-11T16:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-06-11T16:40:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 11 Jun, 4:40pm [2026-06-11T16:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-06-15T16:30:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 15 Jun, 4:30pm [2026-06-15T16:30:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-06-16T08:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 16 Jun, 8am [2026-06-16T08:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-06-16T17:10:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 16 Jun, 5:10pm [2026-06-16T17:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-18T08:40:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 18 Jun, 8:40am [2026-06-18T08:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-18T09:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 18 Jun, 9:20am [2026-06-18T09:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-18T14:10:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 18 Jun, 2:10pm [2026-06-18T14:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-18T15:50:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 18 Jun, 3:50pm [2026-06-18T15:50:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-22T16:10:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 22 Jun, 4:10pm [2026-06-22T16:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-22T16:50:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 22 Jun, 4:50pm [2026-06-22T16:50:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-06-23T08:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 23 Jun, 8am [2026-06-23T08:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-06-23T17:10:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 23 Jun, 5:10pm [2026-06-23T17:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-24T13:50:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 24 Jun, 1:50pm [2026-06-24T13:50:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-24T14:30:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 24 Jun, 2:30pm [2026-06-24T14:30:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T08:40:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 8:40am [2026-06-25T08:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T09:00:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 9am [2026-06-25T09:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T10:30:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 10:30am [2026-06-25T10:30:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T11:10:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 11:10am [2026-06-25T11:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T11:10:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 11:10am [2026-06-25T11:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T11:50:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 11:50am [2026-06-25T11:50:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T11:50:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 11:50am [2026-06-25T11:50:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T14:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 2:20pm [2026-06-25T14:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T15:00:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 3pm [2026-06-25T15:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T15:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 3:20pm [2026-06-25T15:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-25T15:40:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 25 Jun, 3:40pm [2026-06-25T15:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-29T14:20:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 29 Jun, 2:20pm [2026-06-29T14:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-06-29T16:20:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 29 Jun, 4:20pm [2026-06-29T16:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-06-30T08:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 30 Jun, 8am [2026-06-30T08:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-06-30T14:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 30 Jun, 2pm [2026-06-30T14:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-01T13:40:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 1 Jul, 1:40pm [2026-07-01T13:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-01T14:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 1 Jul, 2:20pm [2026-07-01T14:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-01T16:30:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 1 Jul, 4:30pm [2026-07-01T16:30:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-02T08:50:00",
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      "appointment_type_id": "50002",
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    {
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    {
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    {
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      "appointment_start": "2026-07-02T14:10:00",
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    {
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      "appointment_start": "2026-07-02T15:20:00",
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    {
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      "appointment_start": "2026-07-02T15:20:00",
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    {
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      "appointment_start": "2026-07-02T16:00:00",
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    {
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    {
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      "appointment_start": "2026-07-02T16:50:00",
      "practitioner_name": "Trent Baker",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 2 Jul, 4:50pm [2026-07-02T16:50:00]"
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    {
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      "appointment_start": "2026-07-06T14:20:00",
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      "appointment_start_formatted": "Mon 6 Jul, 2:20pm [2026-07-06T14:20:00]"
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    {
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      "appointment_start": "2026-07-06T15:00:00",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 6 Jul, 3pm [2026-07-06T15:00:00]"
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    {
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      "appointment_start": "2026-07-07T08:00:00",
      "practitioner_name": "Will Zalloua",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 7 Jul, 8am [2026-07-07T08:00:00]"
    },
    {
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      "appointment_start": "2026-07-07T17:10:00",
      "practitioner_name": "Will Zalloua",
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      "appointment_start_formatted": "Tue 7 Jul, 5:10pm [2026-07-07T17:10:00]"
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    {
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      "appointment_start": "2026-07-08T13:40:00",
      "practitioner_name": "Trent Baker",
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      "appointment_start_formatted": "Wed 8 Jul, 1:40pm [2026-07-08T13:40:00]"
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    {
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      "appointment_start": "2026-07-08T14:20:00",
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      "appointment_start_formatted": "Wed 8 Jul, 2:20pm [2026-07-08T14:20:00]"
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    {
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      "appointment_start": "2026-07-08T16:30:00",
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      "appointment_start_formatted": "Wed 8 Jul, 4:30pm [2026-07-08T16:30:00]"
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    {
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      "appointment_start_formatted": "Thu 9 Jul, 9am [2026-07-09T09:00:00]"
    },
    {
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      "appointment_start": "2026-07-09T09:20:00",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 9 Jul, 9:20am [2026-07-09T09:20:00]"
    },
    {
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      "appointment_start": "2026-07-09T10:50:00",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 9 Jul, 10:50am [2026-07-09T10:50:00]"
    },
    {
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      "appointment_start": "2026-07-09T11:30:00",
      "practitioner_name": "Trent Baker",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 9 Jul, 11:30am [2026-07-09T11:30:00]"
    },
    {
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      "appointment_start": "2026-07-09T12:10:00",
      "practitioner_name": "Trent Baker",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 9 Jul, 12:10pm [2026-07-09T12:10:00]"
    },
    {
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      "appointment_start": "2026-07-09T14:10:00",
      "practitioner_name": "Trent Baker",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 9 Jul, 2:10pm [2026-07-09T14:10:00]"
    },
    {
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      "appointment_start": "2026-07-09T15:20:00",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 9 Jul, 3:20pm [2026-07-09T15:20:00]"
    },
    {
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      "appointment_start_formatted": "Thu 9 Jul, 3:20pm [2026-07-09T15:20:00]"
    },
    {
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      "appointment_start": "2026-07-09T16:00:00",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 9 Jul, 4pm [2026-07-09T16:00:00]"
    },
    {
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      "appointment_start": "2026-07-09T16:00:00",
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      "appointment_start_formatted": "Thu 9 Jul, 4pm [2026-07-09T16:00:00]"
    },
    {
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      "appointment_start": "2026-07-09T16:40:00",
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      "appointment_start_formatted": "Thu 9 Jul, 4:40pm [2026-07-09T16:40:00]"
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    {
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      "appointment_start": "2026-07-13T08:30:00",
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      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 13 Jul, 8:30am [2026-07-13T08:30:00]"
    },
    {
      "business_id": "36",
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      "appointment_start": "2026-07-13T09:10:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
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      "appointment_start_formatted": "Mon 13 Jul, 9:10am [2026-07-13T09:10:00]"
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    {
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      "appointment_start": "2026-07-13T09:50:00",
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      "appointment_start_formatted": "Mon 13 Jul, 9:50am [2026-07-13T09:50:00]"
    },
    {
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      "appointment_start": "2026-07-13T14:00:00",
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      "appointment_start_formatted": "Mon 13 Jul, 2pm [2026-07-13T14:00:00]"
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    {
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      "appointment_start": "2026-07-13T15:30:00",
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      "appointment_start_formatted": "Mon 13 Jul, 3:30pm [2026-07-13T15:30:00]"
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    {
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      "appointment_start": "2026-07-13T16:10:00",
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      "appointment_start_formatted": "Mon 13 Jul, 4:10pm [2026-07-13T16:10:00]"
    },
    {
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      "practitioner_id": "16",
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      "appointment_start": "2026-07-14T08:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 14 Jul, 8am [2026-07-14T08:00:00]"
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    {
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      "appointment_start": "2026-07-14T14:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 14 Jul, 2pm [2026-07-14T14:00:00]"
    },
    {
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      "appointment_start": "2026-07-14T17:10:00",
      "practitioner_name": "Will Zalloua",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 14 Jul, 5:10pm [2026-07-14T17:10:00]"
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    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "appointment_start": "2026-07-15T13:40:00",
      "practitioner_name": "Trent Baker",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 15 Jul, 1:40pm [2026-07-15T13:40:00]"
    },
    {
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      "appointment_start": "2026-07-15T15:00:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 15 Jul, 3pm [2026-07-15T15:00:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "appointment_start": "2026-07-15T16:30:00",
      "practitioner_name": "Trent Baker",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 15 Jul, 4:30pm [2026-07-15T16:30:00]"
    },
    {
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      "appointment_start": "2026-07-16T08:30:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 16 Jul, 8:30am [2026-07-16T08:30:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-07-16T09:10:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 16 Jul, 9:10am [2026-07-16T09:10:00]"
    },
    {
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      "duration_minutes": 40,
      "appointment_start": "2026-07-16T09:10:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 16 Jul, 9:10am [2026-07-16T09:10:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-07-16T09:50:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 16 Jul, 9:50am [2026-07-16T09:50:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-07-16T10:30:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 16 Jul, 10:30am [2026-07-16T10:30:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-16T11:10:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 16 Jul, 11:10am [2026-07-16T11:10:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-07-16T11:30:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 16 Jul, 11:30am [2026-07-16T11:30:00]"
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    {
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    {
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      "appointment_start_formatted": "Mon 20 Jul, 8:30am [2026-07-20T08:30:00]"
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    {
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      "appointment_start": "2026-07-20T09:10:00",
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    {
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      "appointment_start": "2026-07-20T09:50:00",
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      "appointment_start_formatted": "Mon 20 Jul, 9:50am [2026-07-20T09:50:00]"
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    {
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      "appointment_start": "2026-07-20T16:20:00",
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      "appointment_start_formatted": "Mon 20 Jul, 4:20pm [2026-07-20T16:20:00]"
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    {
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      "appointment_start": "2026-07-21T08:00:00",
      "practitioner_name": "Will Zalloua",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 21 Jul, 8am [2026-07-21T08:00:00]"
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    {
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      "appointment_start": "2026-07-21T14:00:00",
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      "appointment_start_formatted": "Tue 21 Jul, 2pm [2026-07-21T14:00:00]"
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    {
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      "appointment_start": "2026-07-21T17:10:00",
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      "appointment_start_formatted": "Tue 21 Jul, 5:10pm [2026-07-21T17:10:00]"
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    {
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      "appointment_start": "2026-07-22T14:00:00",
      "practitioner_name": "Trent Baker",
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      "appointment_start_formatted": "Wed 22 Jul, 2pm [2026-07-22T14:00:00]"
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    {
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      "appointment_start": "2026-07-22T14:40:00",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 22 Jul, 2:40pm [2026-07-22T14:40:00]"
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    {
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      "appointment_start": "2026-07-22T16:30:00",
      "practitioner_name": "Trent Baker",
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      "appointment_start_formatted": "Wed 22 Jul, 4:30pm [2026-07-22T16:30:00]"
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    {
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      "appointment_start": "2026-07-23T08:30:00",
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      "appointment_start_formatted": "Thu 23 Jul, 8:30am [2026-07-23T08:30:00]"
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    {
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      "appointment_start": "2026-07-23T08:40:00",
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      "appointment_start_formatted": "Thu 23 Jul, 8:40am [2026-07-23T08:40:00]"
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    {
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      "appointment_start": "2026-07-23T09:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 23 Jul, 9:20am [2026-07-23T09:20:00]"
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    {
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      "appointment_start": "2026-07-23T11:30:00",
      "practitioner_name": "Trent Baker",
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      "appointment_start_formatted": "Thu 23 Jul, 11:30am [2026-07-23T11:30:00]"
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    {
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      "appointment_start": "2026-07-23T12:10:00",
      "practitioner_name": "Trent Baker",
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      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 23 Jul, 12:10pm [2026-07-23T12:10:00]"
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    {
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      "appointment_start": "2026-07-23T14:10:00",
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      "appointment_start_formatted": "Thu 23 Jul, 2:10pm [2026-07-23T14:10:00]"
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    {
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      "appointment_start_formatted": "Thu 23 Jul, 2:30pm [2026-07-23T14:30:00]"
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    {
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      "appointment_start": "2026-07-23T14:50:00",
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      "appointment_start_formatted": "Thu 23 Jul, 2:50pm [2026-07-23T14:50:00]"
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    {
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      "appointment_start": "2026-07-23T15:10:00",
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      "appointment_start_formatted": "Thu 23 Jul, 3:10pm [2026-07-23T15:10:00]"
    },
    {
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      "appointment_start": "2026-07-23T15:30:00",
      "practitioner_name": "Trent Baker",
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      "appointment_start_formatted": "Thu 23 Jul, 3:30pm [2026-07-23T15:30:00]"
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    {
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      "appointment_start": "2026-07-23T15:50:00",
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      "appointment_start_formatted": "Thu 23 Jul, 3:50pm [2026-07-23T15:50:00]"
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    {
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      "appointment_start": "2026-07-23T16:10:00",
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      "appointment_start_formatted": "Thu 23 Jul, 4:10pm [2026-07-23T16:10:00]"
    },
    {
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      "appointment_start": "2026-07-23T16:30:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 23 Jul, 4:30pm [2026-07-23T16:30:00]"
    },
    {
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      "appointment_start": "2026-07-23T16:50:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 23 Jul, 4:50pm [2026-07-23T16:50:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
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      "appointment_start": "2026-07-27T14:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 27 Jul, 2pm [2026-07-27T14:00:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-07-27T14:00:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 27 Jul, 2pm [2026-07-27T14:00:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-07-27T14:40:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
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      "appointment_start_formatted": "Mon 27 Jul, 2:40pm [2026-07-27T14:40:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-07-27T15:20:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 27 Jul, 3:20pm [2026-07-27T15:20:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
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      "duration_minutes": 40,
      "appointment_start": "2026-07-27T16:00:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 27 Jul, 4pm [2026-07-27T16:00:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-27T16:40:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Mon 27 Jul, 4:40pm [2026-07-27T16:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-07-28T08:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 28 Jul, 8am [2026-07-28T08:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-07-28T14:00:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 28 Jul, 2pm [2026-07-28T14:00:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "16",
      "duration_minutes": 40,
      "appointment_start": "2026-07-28T17:10:00",
      "practitioner_name": "Will Zalloua",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Tue 28 Jul, 5:10pm [2026-07-28T17:10:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-29T13:40:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 29 Jul, 1:40pm [2026-07-29T13:40:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-29T14:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 29 Jul, 2:20pm [2026-07-29T14:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-29T15:00:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 29 Jul, 3pm [2026-07-29T15:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-29T16:30:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Wed 29 Jul, 4:30pm [2026-07-29T16:30:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T08:30:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 8:30am [2026-07-30T08:30:00]"
    },
    {
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      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T08:40:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 8:40am [2026-07-30T08:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T09:10:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 9:10am [2026-07-30T09:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T09:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 9:20am [2026-07-30T09:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T09:50:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 9:50am [2026-07-30T09:50:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T10:00:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 10am [2026-07-30T10:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T10:40:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 10:40am [2026-07-30T10:40:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T11:20:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 11:20am [2026-07-30T11:20:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T12:00:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 12pm [2026-07-30T12:00:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T14:10:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 2:10pm [2026-07-30T14:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T14:30:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 2:30pm [2026-07-30T14:30:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T14:50:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 2:50pm [2026-07-30T14:50:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T15:10:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 3:10pm [2026-07-30T15:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T15:30:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 3:30pm [2026-07-30T15:30:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T15:50:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 3:50pm [2026-07-30T15:50:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T16:10:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 4:10pm [2026-07-30T16:10:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "22",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T16:30:00",
      "practitioner_name": "Alison Pasut",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 4:30pm [2026-07-30T16:30:00]"
    },
    {
      "business_id": "36",
      "business_name": "ModPod Podiatry - Mosman",
      "practitioner_id": "23",
      "duration_minutes": 40,
      "appointment_start": "2026-07-30T16:50:00",
      "practitioner_name": "Trent Baker",
      "appointment_type_id": "50002",
      "appointment_type_name": "Biomechanical Existing Pt",
      "appointment_start_formatted": "Thu 30 Jul, 4:50pm [2026-07-30T16:50:00]"
    }
  ],
  "deposits_required": false,
  "practitioner_name": "Will Zalloua",
  "has_multiple_locations": false,
  "has_multiple_practitioners": true
}

CreateAppointment 5265ms · ok

input

{
  "starts_at": "2026-06-09T17:10:00",
  "patient_id": "896317",
  "business_id": "36",
  "practitioner_id": "16",
  "appointment_type_id": "50002"
}

output

{
  "spoken": "Wonderful, I've got you booked in for Tue 9 Jun, 5:10pm. We look forward to seeing you, Brent, and getting that sorted for you. I've sent the confirmation to your phone.",
  "status": "booked_and_sms_sent",
  "appointment_id": "6414245"
}

Call Notes

No call notes captured for this call.

FSM Final State

status	active
booking_result.status	created

Flow Diagram · 18 states

01
init
4.7s later
02
greeting
14.6s later
03
booking in progress
9.1s later
04
awaiting service lookup
14.4s later
05
booking in progress
6.1s later
06
awaiting service lookup
3.2s later
07
offering slots
13.0s later
08
booking in progress
7.8s later
09
awaiting service lookup
1.4s later
10
offering slots
14.8s later
11
booking in progress
39.5s later
12
booking in progress
18.7s later
13
awaiting service lookup
6.1s later
14
offering slots
18.3s later
15
awaiting final confirmation
12.1s later
16
booking existing patient
15.2s later
17
closing
5.1s later
18
ended
instant

Click a state to jump to its detail card above. Red border = FSM stalled at a tool inside that state.

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