CA3b22d18e318b197976046920cf0b0850

ModPod Podiatry · +61439305895 → +61468078235 · pracsuite

Started 27/05/2026, 7:24:25 pm · Duration ?s · Turns ? · Outcome — · End —

Call recording · 12s

recording_sid: RE06b4953fd790621f513fbb300df86b3b

›Full Transcript · 0 messages

No voice messages recorded for this call.

State Flow · 1 state · 0 utterances

STATE 01init
init
WebSocket opened and prefetch (patient lookup, current bookings, recent thread, preferences) is in flight. No agent utterance yet.
Enters when
Twilio ConversationRelay opens the WebSocket.
Exits when
Prefetch completes → greeting.
Allowed tools
No tools — the route layer is fetching DB state in parallel.
synthetic
+0:00.0
Call answered. Agent is initializing the session for ModPod Podiatry.
Tenant:
ModPod Podiatry
PMS:
pracsuite
Direction:
+61439305895 → +61468078235
Conversation:
68f7a892-fe77-4e7a-a5ba-476510d4b25f

Tool calls · 0

No tools called.

Call Notes

No call notes captured for this call.

FSM Final State

No v2 session snapshot persisted for this call.

Flow Diagram · 1 state

01
init
6946m 27s later

Click a state to jump to its detail card above. Red border = FSM stalled at a tool inside that state.

Connecting…