CA2369210886c4694b4e00c672f2c0696f

ModPod Podiatry · +61481222413 → +61468078235 · pracsuite

Started 28/05/2026, 11:04:26 am · Duration 3s · Turns 0 · Outcome completed · End caller_hangup

Call recording · 5s

recording_sid: RE2e38af2009bbc2ddb01585fcc7ba41da

›Full Transcript · 0 messages

No voice messages recorded for this call.

STATE 01init
init
WebSocket opened and prefetch (patient lookup, current bookings, recent thread, preferences) is in flight. No agent utterance yet.
Enters when
Twilio ConversationRelay opens the WebSocket.
Exits when
Prefetch completes → greeting.
Allowed tools
No tools — the route layer is fetching DB state in parallel.
synthetic
+0:00.0
Call answered. Agent is initializing the session for ModPod Podiatry.
Tenant:
ModPod Podiatry
PMS:
pracsuite
Direction:
+61481222413 → +61468078235
Conversation:
c78f7d2f-c180-40f1-922d-3743462abfbf
ended· 2.9s later
STATE 02endedsynthetic
+0:02.6
Call ended after 3s · 0 turns · reason: caller_hangup.

No tools called.

No call notes captured for this call.

status

active

Click a state to jump to its detail card above. Red border = FSM stalled at a tool inside that state.

Connecting…